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ease
features
design
support

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Description

Confido helps CPG brands understand and optimize the up to 30% of revenue spent on retailer and distributor deductions/billbacks. Confido allows brands to track their deductions, automate manual workflows such as cash application, deduction management and trade planning, and track their cash applications. Key Features Cash Application - Process retailer/distributor payment in seconds. Track deductions by retailer, product, reason and more Disputes – Automated support gathering and dispute submission for invalid chargebacks Trade Promotion Management: Plan promotions in seconds, track lifts and actuals automatically.

Description

At Worldpay from FIS, we recognize the challenges and frustrations that chargebacks bring, including the time, cost, and energy that could instead be directed toward expanding your business. These chargebacks not only cause operational headaches but can also create friction with customers, ultimately resulting in decreased sales. A significant portion of these issues could be mitigated by addressing claims sooner in the dispute process. The Disputes Deflector consolidates dispute data from various card brands, enabling you to respond to customer claims more swiftly and thereby minimize chargebacks and associated revenue losses. Moreover, Visa and Mastercard are rolling out new services aimed at curtailing the frequency of chargebacks. By utilizing these services, we empower you to provide necessary information earlier in the dispute progression, allowing you to issue refunds or take preventative measures, which can help stop a dispute from escalating into a chargeback. This proactive approach not only enhances customer satisfaction but also fortifies your bottom line.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Confido

Founded

2021

Country

United States

Website

confidotech.com

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Product Features

CPG

Customer Management No 
Electronic Data Interchange No 
Financial Accounting No 
Forecast / Demand Planning No 
Inventory Management No 
Lot Tracking No 
Pricing Management No 
Shopper Marketing No 
Trade Promotion No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Alternatives

Alternatives