Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Concourse Cloud specializes in providing managed private cloud solutions tailored for critical Windows and SQL Server applications that prioritize security, outstanding performance, compliance, and expert support. Unlike the generic public cloud approach, Concourse creates bespoke environments featuring dedicated resources and top-tier infrastructure, including Dell PowerEdge and Cisco UCS systems, AMD EPYC processors, Cisco networking equipment, Pure Storage NVMe arrays, and reliable Rubrik backups, all designed for specific workloads. Their offerings encompass Managed Private Cloud, SQL Server Hosting, Blackbaud CRM Hosting, Hybrid Cloud solutions, Disaster Recovery as a Service, and Cloud Migration Services. Concourse is specifically designed to support custom applications, transactional databases, ERP and CRM systems, analytical platforms, legacy Windows and SQL setups, and SQL Server workloads that handle high transaction volumes. This tailored service is especially critical for nonprofit fundraising databases, healthcare applications, and enterprise systems, all of which require uninterrupted operation to meet their strategic objectives. By focusing on the unique needs of each client, Concourse ensures that their cloud solutions are both effective and resilient.
Description
Intrado provides a cloud-based enterprise-grade calling solution that is fully hosted and managed. This includes team collaboration which includes messaging, meeting and mobility solutions as well as the benefits and features of Cisco Webex devices. VoiceMaxx CE also includes Cisco Hosted Collaboration Solution, (HCS), which is a cloud service that builds on Cisco's tried-and-true on-premises Call Manager offering. This makes it an ideal service choice for medium to large companies switching from a premise-based service. Intrado fully supports this solution with geo-redundant Data Centers, which provide enhanced business continuity and disaster recovery. Intrado engineers are available 24/7 to support you.
API Access
Has API
No
API Access
Has API
No
Integrations
Blackbaud CRM
Yes
Cisco Jabber
No
Cisco UCS S-Series
Yes
Cisco Webex
No
Dell PowerEdge XE Servers
Yes
Dropbox
No
Rubrik
Yes
SQL
Yes
SQL Server
Yes
Salesforce
No
Integrations
Blackbaud CRM
No
Cisco Jabber
Yes
Cisco UCS S-Series
No
Cisco Webex
Yes
Dell PowerEdge XE Servers
No
Dropbox
Yes
Rubrik
No
SQL
No
SQL Server
No
Salesforce
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$25.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Concourse Cloud
Founded
2015
Country
United States
Website
concourse-cloud.com
Vendor Details
Company Name
Intrado
Founded
1986
Country
United States
Website
www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce
Product Features
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes