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Description

Concourse Cloud specializes in providing managed private cloud solutions tailored for critical Windows and SQL Server applications that prioritize security, outstanding performance, compliance, and expert support. Unlike the generic public cloud approach, Concourse creates bespoke environments featuring dedicated resources and top-tier infrastructure, including Dell PowerEdge and Cisco UCS systems, AMD EPYC processors, Cisco networking equipment, Pure Storage NVMe arrays, and reliable Rubrik backups, all designed for specific workloads. Their offerings encompass Managed Private Cloud, SQL Server Hosting, Blackbaud CRM Hosting, Hybrid Cloud solutions, Disaster Recovery as a Service, and Cloud Migration Services. Concourse is specifically designed to support custom applications, transactional databases, ERP and CRM systems, analytical platforms, legacy Windows and SQL setups, and SQL Server workloads that handle high transaction volumes. This tailored service is especially critical for nonprofit fundraising databases, healthcare applications, and enterprise systems, all of which require uninterrupted operation to meet their strategic objectives. By focusing on the unique needs of each client, Concourse ensures that their cloud solutions are both effective and resilient.

Description

Intrado provides a cloud-based enterprise-grade calling solution that is fully hosted and managed. This includes team collaboration which includes messaging, meeting and mobility solutions as well as the benefits and features of Cisco Webex devices. VoiceMaxx CE also includes Cisco Hosted Collaboration Solution, (HCS), which is a cloud service that builds on Cisco's tried-and-true on-premises Call Manager offering. This makes it an ideal service choice for medium to large companies switching from a premise-based service. Intrado fully supports this solution with geo-redundant Data Centers, which provide enhanced business continuity and disaster recovery. Intrado engineers are available 24/7 to support you.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blackbaud CRM Yes 
Cisco Jabber No 
Cisco UCS S-Series Yes 
Cisco Webex No 
Dell PowerEdge XE Servers Yes 
Dropbox No 
Rubrik Yes 
SQL Yes 
SQL Server Yes 
Salesforce No 

Integrations

Blackbaud CRM No 
Cisco Jabber Yes 
Cisco UCS S-Series No 
Cisco Webex Yes 
Dell PowerEdge XE Servers No 
Dropbox Yes 
Rubrik No 
SQL No 
SQL Server No 
Salesforce Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$25.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Concourse Cloud

Founded

2015

Country

United States

Website

concourse-cloud.com

Vendor Details

Company Name

Intrado

Founded

1986

Country

United States

Website

www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Product Features

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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