Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Conciergr serves as an AI receptionist on WhatsApp, tailored for tuition centres, swim schools, dance studios, and similar small enterprises that offer classes. It efficiently handles customer inquiries through the business's existing WhatsApp number by utilizing details from their Google Docs and Sheets, such as fees, schedules, availability, and policies. Staff members can observe these conversations and intervene as necessary, while any inquiries that the assistant cannot address are seamlessly directed to the team for resolution. Additionally, optional features are available to re-engage with inquiries that have gone silent, gather trial-class booking information via chat, and email these requests to team members, as well as send reminders, solicit Google reviews, and monitor the sources and status of inquiries. The system accommodates both text and voice-note inquiries, ensuring that responses are documented in relation to their original sources. Subscription pricing begins at £49 per month, with a 30-day trial of the complete plan requiring a payment card upon registration. Furthermore, users should note that Meta's WhatsApp messaging fees are billed separately from the subscription cost. Overall, Conciergr streamlines communication for businesses, enhancing customer engagement and operational efficiency.
Description
The T-NEX Chatbot serves as a specialized knowledge assistant for organizations, addressing frequently asked questions based on verified business information. It has the capability to fetch pre-existing answers while providing the original source citations, or it can incorporate a retrieval-augmented generation (RAG) feature that formulates replies using pertinent excerpts from documents. This solution also offers a platform for authorized personnel to generate, modify, and classify knowledge entries, ensuring that related source materials and ownership details are preserved alongside the answers. Its primary purpose is to assist with internal employee inquiries or specific customer service queries, covering areas such as operational guidelines, internal workflows, and available services. During the project initialization phase, parameters for content access, handling of unanswered inquiries, human intervention, and assessment against a predefined question set can be established before broadening the scope of sources or user access. Additionally, the integration of a language model is optional, allowing for customized management of data, access permissions, and conversational flows to align with specific organizational needs. This flexibility makes the T-NEX Chatbot an invaluable tool for enhancing knowledge sharing and operational efficiency within a company.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Docs
No
Google Sheets
No
WhatsApp
No
Pricing Details
£49/month
Front Desk is £49/month, month-to-month, with unlimited conversations and no setup fee. Optional modules are £29/month each; Everything is £149/month. Annual billing gives two months free. New customers get a 30-day Everything-plan trial; a card is required at signup, and the first charge is after the trial unless canceled. Prices exclude applicable taxes. Meta bills WhatsApp platform fees directly to the customer’s Meta account.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LONUT
Founded
2023
Country
Singapore
Website
conciergr.com
Vendor Details
Company Name
T-NEX
Founded
2024
Country
Germany
Website
t-nex.de/en/companies/products/ai-chatbot/