Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our team of food safety specialists supports you in crafting HARPC plans and enhancing your food safety procedures. Say goodbye to cumbersome paper logs! C-Shield is an innovative cloud-based electronic monitoring tool tailored for food safety compliance. With C-Trace, you can pinpoint, monitor, and selectively recall only the finished products and stock that include a tainted ingredient. At ConcernTrak, we hold the view that food safety can seamlessly blend into your existing business operations with little disruption. Every sector believes its processes are distinct and exceptional, yet this is a misconception; business processes share fundamental similarities across various industries. The food sector is no different in this regard. Recognizing this trend, we at ConcernTrak leverage insights and knowledge gained from diverse industries to enhance food safety practices. Ultimately, our goal is to ensure that your business meets safety standards while maintaining efficiency.
Description
A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ConcernTrak
Founded
2010
Country
United States
Website
concerntrak.com
Vendor Details
Company Name
Pega
Country
United States
Website
www.pega.com/industries/manufacturing/recall
Product Features
Inventory Control
Allocation
No
Barcoding
No
Cost Tracking
No
Forecasting
No
Item Management
No
Order Management
No
Procurement Management
No
Reorder Management
No
SKU / UPC Codes
No
Serial Number Tracking
No
Supplier Management
No