Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Compliance Training Group has successfully trained countless employees for a diverse range of employers across North America. Our training solutions are designed to mitigate the risks and costs associated with unethical, illegal, or irresponsible actions by employees in the workplace. The online training offered by Compliance Training Group provides a convenient way to fulfill your state’s compliance obligations. Our highly-regarded, self-paced courses for supervisors and employees empower learners to complete the training at their own pace within a month! Recently, we have introduced eLearning courses focusing on Sexual Harassment Awareness tailored for executives, supervisors, and staff members. We provide comprehensive two-hour sexual harassment training sessions that comply with specific state regulations, including California (SB 1343, U.S. Government Code 12950.1), Maine (Maine Revised Statute, Title 26, Section 807), and Connecticut (General Statutes, Section 46a-54 (15) (B) and 46a-54-204), in addition to a general two-hour course applicable to all other states. This ensures that organizations can maintain a respectful and compliant workplace environment.
Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2990.00/year
Price is for up to 20 users.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Compliance Training Group
Founded
2004
Country
United States
Website
compliancetraininggroup.com
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Product Features
Compliance Training
Multiple Locations / Departments
No
Online / Self-Paced
No
Anti-Bribery Training
No
Certification Management
No
Conflicts of Interest Training
No
Content Builder
No
Customer Service Standards
No
Customizable Branding
No
Diversity Training
No
Fair Disclosure
No
Federal / State Regulation Compliance
No
Gamification
No
Harassment / Discrimination Training
No
Industry-Specific Courses
No
Instructor-Led Training
No
Interactive Quizzes
No
Progress Tracking
No
Reporting / Analytics
No
Role-Specific Versions
No
Security / Privacy Training
No
Text / Email Reminders
No
Workplace Safety
No
Diversity Training
Completion Certificates
No
Customizable Branding
No
Customizable Training Courses
No
Interactive Quizzes
No
Online / Self-Paced
No
Progress Tracking
No
Real-Life Scenarios
No
Text / Email Reminders
No
Sexual Harassment Training
Completion Certificates
No
Customizable Branding
No
Federal / State Regulation Compliance
No
Industry-Specific Courses
No
Interactive Quizzes
No
Multiple Locations / Departments
No
Online / Self-Paced
No
Progress Tracking
No
Real-Life Scenarios
No
Role-Specific Versions
No
Text / Email Reminders
No
Product Features
Course Authoring
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
Yes
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No