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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Compass is an innovative platform for digital adoption and user guidance that assists organizations in navigating complex software systems through the use of AI-driven help, interactive walkthroughs, and organized knowledge resources. This tool empowers businesses to develop detailed application walkthroughs that demystify intricate processes by directing users through tasks seamlessly within digital applications, promoting uniform execution while minimizing mistakes. These customized walkthroughs cater to various needs, including onboarding, training, and operational workflows, enabling users to swiftly master the navigation of enterprise software without the need for extensive manual guidance. Additionally, Compass facilitates the creation of centralized knowledge bases that house articles, documentation, and user manuals, allowing both employees and customers to access valuable self-service support whenever necessary. By fostering a more intuitive learning experience, Compass ultimately enhances overall productivity and user satisfaction within organizations.

Description

Compass is an AI-driven chatbot that provides answers rooted in genuine, real-life experiences, drawing on unique information that isn't available elsewhere on the internet. Teams in Marketing, Product, and Operations at organizations such as Typeform, DocuSign, and Docker rely on Compass for several key purposes: - Gaining an in-depth understanding of their customers, including aspects like messaging, thought leadership, and user personas. - Enhancing their software procurement processes with informed decisions regarding comparisons, negotiations, and implementation strategies. - Acquiring valuable insights into their competitors by identifying differentiators and pain points. The responses from Compass are sourced from InsightDB, a proprietary database maintained by GetWhys that encompasses firsthand experiences. With a dedicated team of contractors interviewing software buyers, users, and implementers, InsightDB is rich with data that is simply not available through other channels, ensuring that users get the most comprehensive insights possible. By tapping into such exclusive resources, Compass empowers teams to make well-informed decisions that drive their strategies forward.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$120 per month
Free Trial No 
Free Version Yes 

Pricing Details

$99/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Compass

Country

United States

Website

icompass.io

Vendor Details

Company Name

GetWhys

Founded

2024

Country

United States

Website

www.getwhys.io/compass

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

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