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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To accelerate your journey toward success, it's essential to have a comprehensive phone system that operates seamlessly, no matter your location, and accommodates the applications and devices you depend on daily. Our cloud-based PBX (private branch exchange) solution meets these requirements and offers numerous advantages typically associated with conventional on-site PBX systems, eliminating the need for extra hardware and physical storage. Comcast Business provides a robust array of hosted voice services tailored for businesses of all sizes, all backed by the largest private voice-over-IP (VoIP) network nationwide. Compared to traditional PBX systems, VoiceEdge delivers superior performance, reduced expenses, easier management, and enhanced scalability. Additionally, our Business VoiceEdge Desktop App now features integrated Unified Communications tools that your business relies on for effective connectivity. This includes a softphone, easily accessible voicemail, screen sharing capabilities, and Chrome™ integration, all conveniently located on your desktop, ensuring you stay connected and productive. With these tools, your communication process becomes smoother and more efficient, empowering your team to reach new heights.

Description

Toky is a fully-featured Business Phone System that allows customers and employees to communicate easily. All you need is an internet connection. Virtual phone numbers allow you to be available from anywhere in the world. Integrate your CRM with your business tools seamlessly so you can call customers with one click and automatically log all details. With proven reliability and affordable rates, you can take advantage of features like call recordings, voicemails SMS, Speech to Text, and voicemails.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign No 
Coalfire Yes 
Google Data Studio No 
Grabyo Yes 
HiveMind Yes 
HubSpot CRM No 
Insightly No 
Integrately No 
Intercom No 
Keap No 
Pipedrive No 
Slack No 
Stackreaction No 
Vantage Point Yes 
Wade & Wendy Yes 
WhatsApp No 
WordPress No 
Wufoo No 
Zapier No 
Zoho CRM No 

Integrations

ActiveCampaign Yes 
Coalfire No 
Google Data Studio Yes 
Grabyo No 
HiveMind No 
HubSpot CRM Yes 
Insightly Yes 
Integrately Yes 
Intercom Yes 
Keap Yes 
Pipedrive Yes 
Slack Yes 
Stackreaction Yes 
Vantage Point No 
Wade & Wendy No 
WhatsApp Yes 
WordPress Yes 
Wufoo Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

$29.95/month
Free Trial No 
Free Version No 

Pricing Details

$20.00/month/user
$25.00/month/user PER-AGENT PLAN
$20.00/month/user PER-AGENT PLAN (billed annually)


$120.00/month (6 agents included) TEAM PLAN
$90.00/month (6 agents included) TEAM PLAN (billed annually)

1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Comcast

Country

United States

Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Vendor Details

Company Name

Toky Inc.

Founded

2014

Country

United States

Website

toky.co/en

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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