Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Is your organization fully leveraging its collective knowledge? Many organizations possess a wealth of Collective Intelligence, yet it often remains underutilized. Ensure that your content is accessible to employees within the proper context. Instead of relying solely on internet searches, employees can benefit from relevant internal content presented to them. With Collokia Context, users can maintain their habitual external searching while being provided with pertinent internal resources. Collokia agents seamlessly integrate with the existing tools used by your knowledge workers, acting as a co-pilot that connects them to the necessary information, resources, or individuals when assistance is required. Our solutions can be effortlessly integrated into your current knowledge management systems, authentication processes, or any other enterprise solutions in place within your organization. Collaboration plays a vital role in fostering creativity and enhancing productivity; however, identifying potential collaborators who share similar interests can be a challenge. By utilizing advanced analytics and connection tools, organizations can facilitate more effective collaboration among employees who are engaged in the same topics of interest.

Description

Paillor is an employee support and automation platform powered by Gen-AI that consolidates knowledge base, SaaS automated, and help desk functionality into a single platform. It integrates all business applications in one place. Employees can easily find information, automate tasks and increase productivity through Slack. Paillor is able to handle a wide range employee requests including software requests and troubleshooting. It also handles password resets, knowledge searches, employee onboarding and offboarding. Paillor uses advanced large language models and sophisticated machine-learning algorithms to efficiently execute actions across the company, ensuring tasks get completed quickly and effectively. Sign up now for a free account - no credit card required, and no trial period.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana No 
BambooHR No 
Google No 
Google Chrome Yes 
Jira No 
JumpCloud No 
Microsoft Edge Yes 
Microsoft SharePoint Yes 
Microsoft Teams No 
Mozilla Firefox Yes 
Slack No 
Zendesk No 

Integrations

Asana Yes 
BambooHR Yes 
Google Yes 
Google Chrome No 
Jira Yes 
JumpCloud Yes 
Microsoft Edge No 
Microsoft SharePoint No 
Microsoft Teams Yes 
Mozilla Firefox No 
Slack Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Collokia

Founded

2014

Country

United States

Website

www.collokia.com

Vendor Details

Company Name

Paillor

Founded

2023

Country

Canada

Website

www.paillor.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking No 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal No 

Alternatives

Alternatives

Universal Knowledge  Reviews

Universal Knowledge

Knowledge Powered Solutions Ltd
Shelf Reviews

Shelf

Shelf.io