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Description
A user-friendly platform designed for teams to create, test, and implement process-oriented applications directly on the factory floor. Effortlessly gather and analyze data that enables you to make strategic, data-informed decisions that maintain your company's competitive edge. Transform your concepts into reality with our easy-to-use cloud-based workstation builder, where you can simply drag and drop elements to set up intricate conditional workflows in just minutes. Continue utilizing the tools that best suit your needs, as Collective CI seamlessly connects to a wider array of devices than any competitor, with new integrations introduced monthly. Our compatibility extends to numerous devices, including Atlas Copco Torque Tools, Allen-Bradley Controllers, Zebra Printers, Microsoft SQL Server, Barcode Scanners, and much more! Providing workers with prompt access to the most recent work instructions, troubleshooting resources, and additional information is essential for meeting targets related to safety, quality, overall equipment effectiveness, waste reduction, and beyond. To truly realize this vision, manufacturers need to go beyond simply digitizing these vital documents; they must also ensure that this information is presented in an accessible and user-friendly manner. By prioritizing intuitive access to necessary resources, companies can empower their employees and enhance operational efficiency.
Description
Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Avantra
No
Azure AI Bot Service
No
Check Point Infinity
No
CloudMonix
No
CoreSuite
No
Dropbox Dash
No
Heed
No
ICEFLO
No
It'sMe
No
Jitterbit
No
Integrations
Avantra
Yes
Azure AI Bot Service
Yes
Check Point Infinity
Yes
CloudMonix
Yes
CoreSuite
Yes
Dropbox Dash
Yes
Heed
Yes
ICEFLO
Yes
It'sMe
Yes
Jitterbit
Yes
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Collective CI
Country
Canada
Website
www.collectiveci.com
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No
Project Management
Agile Methodologies
No
Budget Management
No
Client Portal
No
Collaboration Tools
No
Cost-to-Completion Tracking
No
Customizable Templates
No
Gantt Charts
No
Idea Management
No
Kanban Board
No
Milestone Tracking
No
Portfolio Management
No
Resource Management
No
Time & Expense Tracking
No
Traditional Methodologies
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
