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features
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support

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Description

Establishes a system for real-time oversight of conduct-related risks, fostering positive behaviors and enhancing the organizational climate. It assists in managing customer interactions, addressing churn and complaints effectively. Through compliance automation and quality control, it highlights compliance shortcomings and areas lacking knowledge. The Cognitive View feature captures, secures, and transcribes audio from both new and existing communication channels, creating a well-organized dataset of recorded conversations. By analyzing these conversations, it provides valuable insights into customer satisfaction levels and the demeanor of agents, revealing whether they are courteous and empathetic. Additionally, it gauges emotional responses by examining conversational data, enabling businesses to scale their customer responses effectively. This monitoring of customer service interactions ensures that organizations can address customer needs promptly and appropriately, enhancing overall service quality. Ultimately, it supports a comprehensive understanding of customer sentiments and agent behaviors, contributing to a more effective service strategy.

Description

Sentinel™ by Truth Technologies is an AML and KYC compliance platform engineered for fast identity verification and seamless integration into complex enterprise systems. Designed to support regulatory requirements, Sentinel™ handles USA PATRIOT Act and OFAC compliance while performing PEP screening, sanctions checks, and adverse media detection. Its architecture is designed for developers and technical teams who require a reliable compliance engine that can seamlessly integrate with existing applications and workflows. The platform utilizes advanced matching algorithms to analyze names, dates of birth, citizenship details, organizational data, and addresses, thereby significantly reducing false positives and enhancing system efficiency. Sentinel™ continuously monitors customers as new regulatory data is released and provides an investigation workflows that enable users to classify matches, document findings, and maintain complete audit trails. Its reporting feature generates detailed, exportable records suitable for internal reviews or regulatory audits. Fast, scalable, and integration‑ready, Sentinel™ delivers consistent performance for teams looking to modernize compliance operations with minimal friction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

The Sentinel Compliance Platform™ is customizable to fit your compliance needs, from AML and KYC solutions to monitoring and risk management. Hosted on secure SOC 2 Type 2 infrastructure, Sentinel™ uses a subscription-based pricing model that varies by users, features, usage, and support level. Detailed plans and tiers are available upon request to ensure a solution tailored to your business.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cognitive View

Founded

2018

Country

Australia

Website

cognitiveview.com

Vendor Details

Company Name

Truth Technologies Inc.

Founded

1996

Country

United States

Website

truthtechnologies.com/sentinel-screening/

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

Product Features

AML

Behavioral Analytics No 
Case Management No 
Compliance Reporting No 
Identity Verification No 
Investigation Management No 
PEP Screening No 
Risk Assessment No 
SARs No 
Transaction Monitoring No 
Watch List No 

KYC

Alternatives

Alternatives

RiskScreen Reviews

RiskScreen

KYC Global Technologies