Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Establishes a system for real-time oversight of conduct-related risks, fostering positive behaviors and enhancing the organizational climate. It assists in managing customer interactions, addressing churn and complaints effectively. Through compliance automation and quality control, it highlights compliance shortcomings and areas lacking knowledge. The Cognitive View feature captures, secures, and transcribes audio from both new and existing communication channels, creating a well-organized dataset of recorded conversations. By analyzing these conversations, it provides valuable insights into customer satisfaction levels and the demeanor of agents, revealing whether they are courteous and empathetic. Additionally, it gauges emotional responses by examining conversational data, enabling businesses to scale their customer responses effectively. This monitoring of customer service interactions ensures that organizations can address customer needs promptly and appropriately, enhancing overall service quality. Ultimately, it supports a comprehensive understanding of customer sentiments and agent behaviors, contributing to a more effective service strategy.
Description
KYC Portal is designed to streamline and automate the back-office of any due diligence processes. It allows you to manage all your regulatory and policy requirements within a system. Then it provides the operational capacity for automating and managing the entire process, from on-boarding relationship management to the ongoing aspects of KYC like automated risk-based questionnaires, reporting, document requests, and risk-based approach. KYCP connects with any third party provider/s you may choose on the market to provide a centralised, thorough workflow solution.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ComplyAdvantage
No
Creditsafe
No
Dow Jones Risk & Compliance
No
Dropbox Sign
No
GBG Identity Verification
No
HooYu
No
Jumio
No
LSEG World-Check
No
Lexis
No
LexisNexis AML Insight
No
Integrations
ComplyAdvantage
Yes
Creditsafe
Yes
Dow Jones Risk & Compliance
Yes
Dropbox Sign
Yes
GBG Identity Verification
Yes
HooYu
Yes
Jumio
Yes
LSEG World-Check
Yes
Lexis
Yes
LexisNexis AML Insight
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
There are three tiers in our pricing structure which are based on the number of concurrent users logged into the system.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cognitive View
Founded
2018
Country
Australia
Website
cognitiveview.com
Vendor Details
Company Name
Aqubix Ltd / Finopz
Founded
2008
Country
Malta / United Kingdom
Website
www.kycp.com
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
Product Features
AML
Behavioral Analytics
No
Case Management
Yes
Compliance Reporting
No
Identity Verification
Yes
Investigation Management
No
PEP Screening
Yes
Risk Assessment
Yes
SARs
No
Transaction Monitoring
No
Watch List
Yes
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
Yes
Controls Testing
No
Environmental Compliance
No
FDA Compliance
Yes
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
Yes
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
Yes
Financial Risk Management
Compliance Management
Yes
Credit Risk Management
Yes
For Hedge Funds
No
Liquidity Analysis
No
Loan Portfolio Management
No
Market Risk Management
No
Operational Risk Management
Yes
Portfolio Management
No
Portfolio Modeling
No
Risk Analytics Benchmarks
No
Stress Tests
No
Value At Risk Calculation
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No
GRC
Auditing
Yes
Disaster Recovery
No
Environmental Compliance
No
IT Risk Management
No
Incident Management
No
Internal Controls Management
No
Operational Risk Management
Yes
Policy Management
Yes
Risk Management
Alerts/Notifications
Yes
Auditing
Yes
Business Process Control
Yes
Compliance Management
Yes
Corrective Actions (CAPA)
No
Dashboard
Yes
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
Yes
Predictive Analytics
No
Reputation Risk Management
Yes
Response Management
No
Risk Assessment
Yes