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features
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support

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Description

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Description

Sistava is an innovative AI workforce that manages all aspects of your business operations. Entrepreneurs enlist AI employees to take care of sales, marketing, support, finance, and legal tasks 24/7. Included is a personal assistant who is always available to manage your calendar, email, meetings, and daily administrative tasks, and she also coordinates specialists whenever specific expertise is required. Supporting her is a team of ten named domain experts specializing in sales, marketing, support, finance, HR, legal, operations, product, design, and data, along with Custom AI Talent ready to fill any other roles as needed. You can wake up to discover a pipeline that has expanded while you were asleep, with sales sequences dispatched, demos scheduled, and leads evaluated. Support queries are addressed, posts are made, articles are in progress, books are balanced, contracts are assessed, candidates are filtered, and designs are sent directly to your inbox. With your AI workforce managing the routine tasks, you can devote your attention to the unique aspects of your business that require your personal touch. This seamless integration allows you to maximize productivity and drive growth like never before.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

8x8 Contact Center Yes 
Alexa Yes 
Amazon Connect Yes 
Azure AI Bot Service Yes 
DeepL Yes 
Dialogflow Yes 
Elasticsearch Yes 
Genesys Cloud EX Yes 
Google Assistant Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Microsoft SharePoint Yes 
OpenAI Yes 
Operata Yes 
ServiceNow Yes 
Stackreaction Yes 
Twilio Yes 
Workplace from Meta Yes 
monday AI work platform Yes 

Integrations

8x8 Contact Center No 
Alexa No 
Amazon Connect No 
Azure AI Bot Service No 
DeepL No 
Dialogflow No 
Elasticsearch No 
Genesys Cloud EX No 
Google Assistant No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Microsoft SharePoint No 
OpenAI No 
Operata No 
ServiceNow No 
Stackreaction No 
Twilio No 
Workplace from Meta No 
monday AI work platform No 

Pricing Details

Volume based pricing
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NiCE Cognigy

Country

Germany / United States

Website

www.cognigy.com

Vendor Details

Company Name

SISTA AI

Founded

2026

Country

Netherlands

Website

sistava.com

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition Yes 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

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