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Description
CogniVis is a comprehensive suite of artificial intelligence tools designed specifically for the hospitality sector. This unified platform offers several functionalities, including:
- Overseeing the knowledge utilized by AI Assistants
- Regulating user access for both the platform and AI Assistants
- Customizing the style, format, and behavior of AI Assistants across multiple communication channels
- Ensuring a consistent and centralized approach to customer service through AI
The AI knowledge sources supported by the platform include:
- Websites
- Various file types (such as PDF, Excel, and Docs)
- An integrated wiki-style Knowledge Base module
- Numerous integrations with widely used sources like Google Drive, Microsoft SharePoint, Google Calendar, among others
In addition, AI Assistants can be deployed across a variety of channels, including:
- ChatBot for websites
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directory
- Email
- Voice AI for phone interactions
Furthermore, the platform enhances user experience by providing AI suggestion capabilities for applications such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- And many additional services, allowing for greater versatility and efficiency in hotel operations.
Description
Constructed from the foundation of LucideaCore technology, SydneyEnterprise empowers you to achieve more, enhancing your capabilities significantly. If you aim to advance your organization’s knowledge management (KM) strategy but feel hindered by your integrated library system (ILS), SydneyEnterprise serves as the optimal solution. It offers a blend of traditional ILS functions such as cataloging, lending, serials, and acquisitions; advanced features like electronic resource management, integration with Active Directory and SharePoint, and multi-branch workflows; along with comprehensive knowledge management tools. These tools enable you to create and publish knowledge repositories outside of the library, conduct federated searches of third-party content, and much more. By streamlining the processes of capturing, organizing, and disseminating knowledge resources, you can establish a single authoritative source for all organizational knowledge. Furthermore, SydneyEnterprise is designed to integrate seamlessly with platforms like SharePoint and Google, and it supports mobile access, empowering end users to engage with resources from any device, wherever they may be. This level of flexibility ensures that your organization's knowledge management efforts are both efficient and effective, driving progress in a rapidly evolving digital landscape.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Tripadvisor
No
Pricing Details
$1/room/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CogniVis
Founded
2015
Country
Poland
Website
cognivis.ai/
Vendor Details
Company Name
Lucidea
Founded
1989
Country
Canada
Website
lucidea.com
Product Features
Product Features
Library Management
Acquisition Management
Yes
Barcode Scanning
Yes
Barcoding / RFID
No
Catalog Management
Yes
Church Libraries
Yes
Circulation Management
Yes
Fee Collection
No
Inventory Management
Yes
Law Libraries
Yes
OPAC
Yes
Patron Management
Yes
Periodicals Management
Yes
Private Libraries
Yes
Public Libraries
Yes
Reserve Shelf Management
Yes
School Libraries
Yes
Search
Yes
Self Check-in / Check-Out
Yes
Serials Management
Yes