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features
design
support

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Description

A private branch exchange, commonly known as PBX, refers to a telephone network that organizations utilize to manage both internal and external communications effectively. This system encompasses various features such as call transfers, voicemail capabilities, and interactive voice menus, among others. With the advent of Cloud PBX services, organizations can access not only essential features but also a plethora of additional benefits including enhanced mobility, improved security, and scalability that adapts to current and future needs. By understanding the unique requirements of your business, we tailor solutions designed specifically to address them. Our commitment to transparency and exceptional service positions us as a leading connectivity provider in the market. Recent advancements in technology have enabled reliable voice communication over the Internet, offering lower costs alongside heightened reliability and scalability. We are here to guide you in adopting the latest technologies or transitioning from outdated communication systems. By integrating business connectivity with exceptional customer service, Coeo guarantees reliable, high-quality connections while maintaining industry-leading security standards. Our goal is to ensure your communication needs are met with efficiency and innovation.

Description

Numerous clients have faced the need to rethink their business processes in light of quarantine measures. The shift of employees to remote work has heightened the focus on the effectiveness of communication infrastructures across various industries. This transformation has impacted both large corporations and smaller businesses alike. Consequently, we have observed a surge in phone traffic from our clients. In response, we have wisely increased the capacity of our telecommunications systems, ensuring that we have maintained seamless service without experiencing any failures due to the heightened demand. Alongside this capacity enhancement, we have also upgraded our cloud-based office telephony solutions, enabling you to implement remote work for your staff from anywhere without incurring delays or extra costs. Our dedicated team of skilled professionals is equipped to create tailored software solutions for call centers, integrate CRM systems, and turn your ambitious initiatives into reality. We are committed to supporting your business’s growth and success every step of the way. Your vision can become a reality with our expertise at your side.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Allworx Verge Yes 
Asterisk Yes 
Avaya Cloud Office Yes 
Cisco AnyConnect Yes 
ClearPass Yes 
FreePBX Yes 
Genesys Cloud CX Yes 
Juniper Identity Management Service Yes 
Microsoft Teams Yes 
Mitel Teamwork Yes 
Momence Yes 
Skype Yes 
VMware Cloud Yes 
Versa SASE Yes 
Zultys ZAC Yes 

Integrations

Allworx Verge No 
Asterisk No 
Avaya Cloud Office No 
Cisco AnyConnect No 
ClearPass No 
FreePBX No 
Genesys Cloud CX No 
Juniper Identity Management Service No 
Microsoft Teams No 
Mitel Teamwork No 
Momence No 
Skype No 
VMware Cloud No 
Versa SASE No 
Zultys ZAC No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

COEO Solutions

Founded

2014

Country

United States

Website

www.coeosolutions.com

Vendor Details

Company Name

Miatel

Founded

2013

Country

Singapore

Website

miatel.com/keysolutions

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration No 
Voice Mail Yes 

Product Features

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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