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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cluva is a collaborative product feedback management and issue reporting platform built to help product managers, designers, QA teams, developers, stakeholders, and clients share clear, structured, and actionable feedback directly within websites, applications, and digital products. The platform simplifies the process of reporting bugs, design issues, feature requests, usability concerns, and implementation feedback by allowing users to capture screenshots, record screens, add annotations, attach voice notes, and organize contextual feedback in a centralized environment. Cluva eliminates the inefficiencies of scattered communication across spreadsheets, emails, chat tools, and project management systems by turning product feedback into developer-ready tasks with clear context, visual references, and structured information. The platform integrates with existing development workflows and tools, enabling teams to send feedback directly into their operational stack while maintaining alignment between product, design, development, QA, and stakeholder teams. Cluva is designed to reduce confusion, improve collaboration, accelerate issue resolution, and streamline execution by ensuring developers receive precise, contextualized feedback that minimizes clarification requests and unnecessary back-and-forth discussions. With centralized tracking, workflow visibility, and collaborative feedback management capabilities, Cluva helps teams improve product quality, speed up development cycles, and maintain organized communication throughout the software delivery process.

Description

Enhance your online platforms by leveraging customer insights. Gather immediate feedback from all your digital channels to elevate the overall customer experience. Utilize this feedback to delve into the reasons behind your data trends. Pose pertinent questions to your users at critical points during their journey, empowering you to make well-informed choices. By collecting real-time insights, you can refine your website effectively. Replace guesses with actionable insights derived directly from visitors, allowing you to identify what is effective and, crucially, what needs attention, thereby enabling proactive enhancement of your website’s conversion rates. Additionally, solicit in-app feedback to enhance the overall experience of your mobile application. By seamlessly integrating feedback mechanisms into your app and engaging users at strategic moments, you can pinpoint improvements that lead to coveted 5-star ratings on app stores. Move beyond merely tracking open and click-through rates; discover users' perceptions of the content you provide and leverage their feedback to drive enhancements. Ultimately, a continuous loop of feedback will not only refine your digital presence but also foster deeper connections with your audience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Adobe Analytics No 
BlueConic No 
Chattermill No 
Contentsquare No 
Convert Experiences No 
Data Virtuality No 
Desktop.com No 
Google Analytics No 
Hello Customer No 
Jira No 
Jira Work Management No 
Mouseflow No 
Optimizely One No 
Slack No 
Stackreaction No 
Wonderflow No 
Zapier No 
Zendesk No 

Integrations

Adobe Analytics Yes 
BlueConic Yes 
Chattermill Yes 
Contentsquare Yes 
Convert Experiences Yes 
Data Virtuality Yes 
Desktop.com Yes 
Google Analytics Yes 
Hello Customer Yes 
Jira Yes 
Jira Work Management Yes 
Mouseflow Yes 
Optimizely One Yes 
Slack Yes 
Stackreaction Yes 
Wonderflow Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cluva

Founded

2025

Country

India

Website

cluva.io

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.usabilla.com

Product Features

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

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