Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cluva is a collaborative product feedback management and issue reporting platform built to help product managers, designers, QA teams, developers, stakeholders, and clients share clear, structured, and actionable feedback directly within websites, applications, and digital products. The platform simplifies the process of reporting bugs, design issues, feature requests, usability concerns, and implementation feedback by allowing users to capture screenshots, record screens, add annotations, attach voice notes, and organize contextual feedback in a centralized environment. Cluva eliminates the inefficiencies of scattered communication across spreadsheets, emails, chat tools, and project management systems by turning product feedback into developer-ready tasks with clear context, visual references, and structured information. The platform integrates with existing development workflows and tools, enabling teams to send feedback directly into their operational stack while maintaining alignment between product, design, development, QA, and stakeholder teams. Cluva is designed to reduce confusion, improve collaboration, accelerate issue resolution, and streamline execution by ensuring developers receive precise, contextualized feedback that minimizes clarification requests and unnecessary back-and-forth discussions. With centralized tracking, workflow visibility, and collaborative feedback management capabilities, Cluva helps teams improve product quality, speed up development cycles, and maintain organized communication throughout the software delivery process.

Description

The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cluva

Founded

2025

Country

India

Website

cluva.io

Vendor Details

Company Name

LogicInflux

Founded

2017

Country

United Kingdom

Website

feedbackrig.com

Product Features

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Alternatives

Alternatives