Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cluva is a collaborative product feedback management and issue reporting platform built to help product managers, designers, QA teams, developers, stakeholders, and clients share clear, structured, and actionable feedback directly within websites, applications, and digital products. The platform simplifies the process of reporting bugs, design issues, feature requests, usability concerns, and implementation feedback by allowing users to capture screenshots, record screens, add annotations, attach voice notes, and organize contextual feedback in a centralized environment. Cluva eliminates the inefficiencies of scattered communication across spreadsheets, emails, chat tools, and project management systems by turning product feedback into developer-ready tasks with clear context, visual references, and structured information. The platform integrates with existing development workflows and tools, enabling teams to send feedback directly into their operational stack while maintaining alignment between product, design, development, QA, and stakeholder teams. Cluva is designed to reduce confusion, improve collaboration, accelerate issue resolution, and streamline execution by ensuring developers receive precise, contextualized feedback that minimizes clarification requests and unnecessary back-and-forth discussions. With centralized tracking, workflow visibility, and collaborative feedback management capabilities, Cluva helps teams improve product quality, speed up development cycles, and maintain organized communication throughout the software delivery process.
Description
The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cluva
Founded
2025
Country
India
Website
cluva.io
Vendor Details
Company Name
LogicInflux
Founded
2017
Country
United Kingdom
Website
feedbackrig.com
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No