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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gain practical insights from your customers' online searches, interactions with chatbots, and feedback in reviews to enhance traffic and refine your offerings. By analyzing references to your site and examining industry data, you can implement a comprehensive chatbot solution or enhance your internal search engine's efficiency. Since developing SEO initiatives can be a lengthy process, you can streamline your efforts by engaging up to two dedicated SEO consultants for a maximum of four days a week. This collaboration will enable you to swiftly advance your SEO strategies and elevate your search engine optimization efforts to new heights! With SEO specialists and data scientists collaborating closely, your SEO effectiveness can see significant improvement. Additionally, you can automate user support and delve into the conversations your customers are having online. By assessing and managing your online reputation, you can drive enhancements to your products and services. Furthermore, creating a landing page that allows for real-time interaction with potential customers will significantly boost your conversion rates. Ultimately, this comprehensive approach ensures that you remain competitive and responsive to market demands.

Description

Inserve eliminates tedious tasks for IT service providers, consolidating all relevant information into a single, easily searchable platform. Now, you can register and invoice your time effortlessly, leading to improved cash flow and increased profits. You want to accomplish your work swiftly and accurately, and our ticketing system enables you to maintain clarity while executing tasks efficiently. Instead of wasting time cutting and pasting text or endlessly scrolling through emails, you can finally centralize all license details, updates, and manuals in one location, making them easy to locate. Moreover, the ticket history allows you to track issues with specific PCs, facilitating timely replacements when necessary. Tracking registered hours is crucial for your business, yet it's often a tedious task that no one enjoys. With Inserve, logging hours and products becomes a seamless process, significantly enhancing your overall productivity and allowing you to focus on what truly matters. This way, you can dedicate your time to more important aspects of your work, knowing that administrative tasks are handled efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Autotask PSA No 
Exact Online No 
Freshdesk No 
Freshservice No 
Gripp No 
OTRS No 
Stackreaction Yes 
TOPdesk No 
Teamleader No 
Voyced No 
osTicket No 

Integrations

3CX Yes 
Autotask PSA Yes 
Exact Online Yes 
Freshdesk Yes 
Freshservice Yes 
Gripp Yes 
OTRS Yes 
Stackreaction No 
TOPdesk Yes 
Teamleader Yes 
Voyced Yes 
osTicket Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

€39 per user per month
billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clustaar

Founded

2013

Country

France

Website

clustaar.com

Vendor Details

Company Name

Inserve

Founded

2019

Country

Netherlands

Website

inserve.nl/

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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