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Description
Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.
Description
HotelX is an advanced digital platform tailored for the hotel industry, offering a wide range of software functionalities. It seamlessly connects all stakeholders—including businesses, individuals, devices, data, and processes—in real time. This platform facilitates online bookings and fosters collaboration among guests, hoteliers, travel agencies, and corporate clients. One of its standout features is the Guest App, which empowers hotel guests to utilize services effortlessly, anytime and anywhere. Additionally, HotelX enhances hotel operations with a smart mobile property management system (PMS), streamlining check-ins, check-outs, housekeeping, and the management of multiple points of sale through efficient integration. The management application is designed to boost operational efficiency, allowing your teams to concentrate on providing exceptional customer service to guests. Users can access actionable performance reports directly from their smartphones, and the implementation of digital payments helps mitigate cash leakage and associated risks. Ultimately, HotelX transforms the hospitality experience for both providers and guests alike, ensuring a more efficient and enjoyable stay.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ionesoft Solutions Pte Ltd
Website
www.clovatel.com
Vendor Details
Company Name
IFCA MSC
Country
Malaysia
Website
ifca.asia/solution-hotelx/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental