Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You have a grand vision of launching a call center, but the thought of significant capital investment holds you back. A robust telecom system is essential for any call center, especially those focused on sales leads or customer support, which often require multiple channels of phone numbers. We are excited to assist you in creating your own call center without the need for costly telecom hardware; instead, you can utilize your current equipment while benefiting from fully managed services. Our solutions for establishing a call center are not only competitive but also cost-efficient, perfect for both new and expanding operations. With no upfront capital investment required, we provide a selection of local numbers from around the globe, including options for single-channel, dual-channel, or multichannel telephone numbers (DID) from 79 different countries. Enjoy unlimited incoming minutes and flexible packages tailored for outgoing and international calls, along with customized IVR systems. Additionally, we offer flexible contracts, eliminating the need for hardware, making it easy to manage your setup with full integration support for your CRM system or client database. Thus, you can focus on growing your business while we handle the technical aspects.
Description
As an all-encompassing solution provider that spans consulting, implementation, and operational support, we deliver optimal solutions aimed at achieving the highest levels of customer satisfaction. The rexxact CRM is capable of offering a range of pre-configured standard solutions for various scenarios, including but not limited to sales force and key account management, reporting processes, pharmaceutical CRM, as well as services for consulting, IT, finance, and both retail and wholesale sectors. Centered around individuals, the rexxact CRM ensures that both customers and users are prioritized within the software design. Surrounding the customer are tailored processes and workflows that cater to their unique needs, emphasizing personalization in their breadth and depth. Moreover, regardless of its nomenclature, rexxact event management guarantees unparalleled flexibility. It allows users to establish foundational data such as descriptions, venues, dates, statuses, and stages of their events or marketing campaigns through customizable parameters, ultimately enhancing user experience and operational efficiency. This adaptability positions rexxact CRM as a vital tool for businesses aiming to streamline their workflows while prioritizing client engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€50 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SandeshLIVE
Website
cloudphony.com/call-centre-solution/
Vendor Details
Company Name
rexxact
Country
Germany
Website
www.rexxact.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No