Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You have a grand vision of launching a call center, but the thought of significant capital investment holds you back. A robust telecom system is essential for any call center, especially those focused on sales leads or customer support, which often require multiple channels of phone numbers. We are excited to assist you in creating your own call center without the need for costly telecom hardware; instead, you can utilize your current equipment while benefiting from fully managed services. Our solutions for establishing a call center are not only competitive but also cost-efficient, perfect for both new and expanding operations. With no upfront capital investment required, we provide a selection of local numbers from around the globe, including options for single-channel, dual-channel, or multichannel telephone numbers (DID) from 79 different countries. Enjoy unlimited incoming minutes and flexible packages tailored for outgoing and international calls, along with customized IVR systems. Additionally, we offer flexible contracts, eliminating the need for hardware, making it easy to manage your setup with full integration support for your CRM system or client database. Thus, you can focus on growing your business while we handle the technical aspects.
Description
Telecommunications company providing cloud-based phone systems and communication solutions specifically designed for skilled nursing facilities, assisted living communities, and other senior care organizations. The company delivers business phone services, mobile and desktop applications, eFax, emergency 911 capabilities, call analytics, multi-site dashboards, and U.S.-based support, all through its own platform, to simplify communications, improve responsiveness, and help care providers operate more efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
HubSpot AEO
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SandeshLIVE
Website
cloudphony.com/call-centre-solution/
Vendor Details
Company Name
UniVoxx
Founded
2018
Country
United States
Website
univoxx.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes