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Description
Cloudmore offers a variety of solutions for businesses looking to solve recurring services procurement challenges, vendors transitioning to recurring revenues, and service providers moving to the cloud. Cloudmore is a single place to manage, bill and sell your subscription channel partners and customers. Eliminate the challenges of procuring recurring and metered services. Reduce billing processing time and eliminate costly billing errors Users can search for and purchase the services they require by themselves. Your services can be showcased and sold in an external or internal marketplace. Cloudmore's service catalogue is available for you to choose from and then sell them to your customers in their curated online store. You can manage pricing globally or per customer. You can create offers and quotes using your service catalog. Your admin users can view and manage your monthly billing details and discover services.
Description
The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Acronis Cyber Protect Cloud
Yes
Bitdefender Advanced Threat Intelligence
Yes
Kaspersky Anti-Virus
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
WatchGuard Endpoint Protection Platform (EPP)
Yes
Integrations
Acronis Cyber Protect Cloud
No
Bitdefender Advanced Threat Intelligence
No
Kaspersky Anti-Virus
No
Microsoft 365
No
Microsoft Azure
No
WatchGuard Endpoint Protection Platform (EPP)
No
Pricing Details
499
Tiered pricing is based on sales transaction volumes in Cloudmore
Free Trial
Yes
Free Version
Yes
Pricing Details
$49 user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cloudmore
Founded
2004
Country
Sweden
Website
web.cloudmore.com
Vendor Details
Company Name
RackNap
Founded
2016
Country
India
Website
www.racknap.com
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
Yes
Customizable Invoices
No
Dunning Management
No
Hourly Billing
Yes
Invoice History
Yes
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
No
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
Yes
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
No
Internet
No
Order Management
Yes
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
Yes
Rating
No
Self Service Portal
Yes
Service Order System
No
VoIP
No
Cloud Management
Access Control
No
Billing & Provisioning
Yes
Capacity Analytics
No
Cost Management
Yes
Demand Monitoring
No
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
No
Workflow Approval
Yes
Distribution
Barcoding / RFID
No
Import / Export Management
No
Inventory Management
No
Order Management
Yes
Purchasing
Yes
Returns Management
No
Sales Forecasting
No
Shipping Management
No
Warehouse Management
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
No
Discount Management
Yes
Dunning Management
No
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
No
Recurring Donations
No
Subscription Billing
Yes
SaaS Management
License Management
Yes
Onboarding
Yes
Renewal Management
Yes
SaaS Operations Management
Yes
Shadow IT Detection
No
Spend Management
Yes
Subscription Management
Yes
Usage Tracking / Analytics
Yes
Vendor Management
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
Yes
Revenue Recovery Tools
No
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
No
Trial Management
Yes
Usage Tracking/Analytics
Yes
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
Yes
Workflow Approval
Yes
