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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Description

Numerous clients have faced the need to rethink their business processes in light of quarantine measures. The shift of employees to remote work has heightened the focus on the effectiveness of communication infrastructures across various industries. This transformation has impacted both large corporations and smaller businesses alike. Consequently, we have observed a surge in phone traffic from our clients. In response, we have wisely increased the capacity of our telecommunications systems, ensuring that we have maintained seamless service without experiencing any failures due to the heightened demand. Alongside this capacity enhancement, we have also upgraded our cloud-based office telephony solutions, enabling you to implement remote work for your staff from anywhere without incurring delays or extra costs. Our dedicated team of skilled professionals is equipped to create tailored software solutions for call centers, integrate CRM systems, and turn your ambitious initiatives into reality. We are committed to supporting your business’s growth and success every step of the way. Your vision can become a reality with our expertise at your side.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Access Recruitment CRM
Act!
Bullhorn
CEIPAL
Chameleon-i
Engaged CRM
FiveCRM
Influence Recruitment Software
Jiminny
JobDiva
Microsoft Dynamics 365
Salesforce
Spinify
Talent Rover
TargetRecruit
Tracker
Vincere
Zoho CRM

Integrations

Access Recruitment CRM
Act!
Bullhorn
CEIPAL
Chameleon-i
Engaged CRM
FiveCRM
Influence Recruitment Software
Jiminny
JobDiva
Microsoft Dynamics 365
Salesforce
Spinify
Talent Rover
TargetRecruit
Tracker
Vincere
Zoho CRM

Pricing Details

$15/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudCall

Founded

2011

Country

United Kingdom

Website

www.cloudcall.com

Vendor Details

Company Name

Miatel

Founded

2013

Country

Singapore

Website

miatel.com/keysolutions

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Alternatives

Alternatives