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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your anything-as-a-service business to thrive in today's digital landscape. For companies aiming to prosper in the as-a-service environment, agility, responsiveness, and efficiency in service delivery are crucial. CloudBlue is ready to assist you. Our established hyperscale digital platform provides comprehensive solutions that expedite how partners evolve, contend, and expand. Boost your innovation speed with CloudBlue's Platform as a Service or opt for a specialized platform tailored to your needs. Instantly access a marketplace featuring over 200 cloud services to begin selling. Simplify the management of subscription lifecycles, including provisioning, billing, and channel management, utilizing our telco-grade system capabilities to ensure seamless operations. With CloudBlue, you can transform your service offerings and meet the demands of a rapidly changing market.

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Protect Cloud Yes 
AWS Marketplace Yes 
Amazon Web Services (AWS) Yes 
Consensus Harmony Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 
Nekton.ai Yes 
ScalePad Quoter Yes 
Wufoo Yes 

Integrations

Acronis Cyber Protect Cloud No 
AWS Marketplace No 
Amazon Web Services (AWS) No 
Consensus Harmony No 
Google Cloud Platform No 
Microsoft Azure No 
Nekton.ai No 
ScalePad Quoter No 
Wufoo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CloudBlue

Founded

1998

Country

United States

Website

www.cloudblue.com/platform/

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Product Features

Channel Management

Campaign Management No 
Channel Analytics No 
Incentive Management No 
Inventory Control No 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Marketplace

Catalog Management No 
Category Management No 
Fee / Commission Management No 
Order Management No 
Payment Processing No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Vendor Portal No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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