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Average Ratings 0 Ratings
Description
Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises.
Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products.
Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.
Description
Xurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Jira
Yes
Jira Work Management
Yes
Microsoft Azure
Yes
Amazon Web Services (AWS)
Yes
BMC Helix CMDB
No
BMC Helix ITSM
No
Datadog
Yes
Docker
Yes
Jira Service Management
Yes
Nagios Core
Yes
Integrations
Jira
Yes
Jira Work Management
Yes
Microsoft Azure
Yes
Amazon Web Services (AWS)
No
BMC Helix CMDB
Yes
BMC Helix ITSM
Yes
Datadog
No
Docker
No
Jira Service Management
No
Nagios Core
No
Pricing Details
$0.008/CI/month
The Cloudaware pricing model includes usage based on number of CMDB cloud rows, modules in use and user licenses.
Contact Cloudaware support to get a preliminary estimate.
Contact Cloudaware support to get a preliminary estimate.
Free Trial
Yes
Free Version
No
Pricing Details
$0 per month Freemium
Which plan is best for your organization?
The Freemium and Basic plans are an ideal starting point for service providers that support multiple external customers, as well as IT and HR departments of small to midsize businesses. IT, Marketing and Facilities Management departments of larger companies wanting to streamline their workflows will find the Standard plan best suited for their needs, provided that their workflows do not need the involvement of other departments. The Premium plan is intended for enterprises, government agencies and large MSPs with mature enterprise service management (ESM) requirements and advanced workflow automation objectives.
The Freemium and Basic plans are an ideal starting point for service providers that support multiple external customers, as well as IT and HR departments of small to midsize businesses. IT, Marketing and Facilities Management departments of larger companies wanting to streamline their workflows will find the Standard plan best suited for their needs, provided that their workflows do not need the involvement of other departments. The Premium plan is intended for enterprises, government agencies and large MSPs with mature enterprise service management (ESM) requirements and advanced workflow automation objectives.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cloudaware
Founded
2011
Country
United States
Website
www.cloudaware.com
Vendor Details
Company Name
Xurrent
Founded
2010
Country
United States
Website
www.xurrent.com
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
No
Checkout / Check-In
No
Depreciation Tracking
Yes
Disposal Tracking
No
Inventory Management
Yes
Location Tracking
No
QR Codes
No
Reservations
No
Service History
No
Change Management
Approval Workflow
Yes
Audit Trail
Yes
Automated Notifications
No
Change Calendar
No
Change Planning
No
Compliance Management
No
Prioritization
Yes
Release Management
Yes
Task Management
Yes
Tracking & Reporting
No
Training Management
No
Cloud Cost Management
Cost Reduction Optimization
No
Dashboard
No
Data Import/Export
No
Data Storage
No
Data Visualization
No
Resource Usage Reporting
No
Roles / Permissions
No
Spend and Cost Reporting
No
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
Yes
Workflow Approval
Yes
Cloud Security
Antivirus
No
Application Security
Yes
Behavioral Analytics
No
Encryption
Yes
Endpoint Management
No
Incident Management
Yes
Intrusion Detection System
Yes
Threat Intelligence
Yes
Two-Factor Authentication
Yes
Vulnerability Management
Yes
Cloud Workload Protection
Anomaly Detection
Yes
Asset Discovery
Yes
Cloud Gap Analysis
No
Cloud Registry
No
Data Loss Prevention (DLP)
No
Data Security
Yes
Governance
Yes
Logging & Reporting
Yes
Machine Learning
Yes
Security Audit
No
Workload Diversity
No
CMDB
Change Management
Yes
Configuration Management
Yes
Data Visualization
No
Device Auto Discovery
Yes
IT Asset Management
Yes
Impact Management
Yes
License Management
Yes
Performance Management
No
Relationship Mapping
Yes
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
Yes
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
Yes
ISO Compliance
Yes
Incident Management
Yes
OSHA Compliance
No
Risk Management
Yes
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
Yes
GDPR Compliance
Access Control
Yes
Consent Management
No
Data Mapping
Yes
Incident Management
Yes
PIA / DPIA
No
Policy Management
No
Risk Management
Yes
Sensitive Data Identification
Yes
HIPAA Compliance
Access Control / Permissions
Yes
Audit Management
Yes
Compliance Reporting
Yes
Data Security
Yes
Documentation Management
No
For Healthcare
Yes
Incident Management
Yes
Policy Training
No
Remediation Management
No
Risk Management
Yes
Vendor Management
No
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
No
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
Log Management
Archiving
Yes
Audit Trails
Yes
Compliance Reporting
No
Consolidation
No
Data Visualization
Yes
Event Logs
Yes
Network Logs
Yes
Remediation
No
Syslogs
Yes
Thresholds
Yes
Web Logs
Yes
Patch Management
Alerts/Notifications
Yes
Automatic Approval
Yes
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
No
Custom Patches
Yes
Dashboard
No
Network Wide Management
No
Patch Prioritization
Yes
Patch Testing
Yes
Remote Access/Control
Yes
Vulnerability Scanning
Yes
PCI Compliance
Access Control
Yes
Compliance Reporting
Yes
Exceptions Management
Yes
File Integrity Monitoring
Yes
Intrusion Detection System
Yes
Log Management
Yes
PCI Assessment
Yes
Patch Management
No
Policy Management
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
Yes
Drill Down
Yes
Email Reports
No
Financial Reports
Yes
Forecasting
Yes
Marketing Reports
No
OLAP
No
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
Yes
Vulnerability Management
Asset Discovery
Yes
Asset Tagging
No
Network Scanning
Yes
Patch Management
Yes
Policy Management
No
Prioritization
Yes
Risk Management
Yes
Vulnerability Assessment
Yes
Web Scanning
Yes
Product Features
Change Management
Approval Workflow
Yes
Audit Trail
Yes
Automated Notifications
No
Change Calendar
Yes
Change Planning
Yes
Compliance Management
Yes
Prioritization
Yes
Release Management
Yes
Task Management
Yes
Tracking & Reporting
No
Training Management
No
Cloud Cost Management
Cost Reduction Optimization
Yes
Dashboard
Yes
Data Import/Export
Yes
Data Storage
Yes
Data Visualization
Yes
Resource Usage Reporting
No
Roles / Permissions
Yes
Spend and Cost Reporting
Yes
Configuration Management
Access Control / Permissions
Yes
Application Deployment
Yes
Automated Provisioning
Yes
Infrastructure Automation
Yes
Node Management
Yes
Orchestration
Yes
Reporting Analytics / Visualization
Yes
Task Management
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
Yes
Remote Control
Yes
SLA Management
Yes
Self Service Portal
Yes