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Description
Effortlessly oversee all your devices, whether they are on-site or off-network, using Cloud Management Suite, a comprehensive IT systems management solution hosted in the cloud. This user-friendly yet robust platform empowers IT teams to efficiently control their infrastructure by providing cutting-edge and predictive management capabilities. Key functionalities encompass device discovery, inventory tracking, patch management, remote access, software distribution, and additional features to enhance operational efficiency. With Cloud Management Suite, organizations can streamline their IT processes and improve overall productivity.
Description
Wegweiser serves as a versatile SaaS platform tailored for both managed service providers and IT departments, enhancing remote monitoring and management (RMM) systems with added endpoint intelligence. Utilizing agents compatible with Windows, Linux, and macOS, it gathers essential device telemetry to analyze various aspects such as system performance, security measures, application usage, network metrics, software inventory, and patch management status. The user-friendly console effectively consolidates insights and health scores for devices, groups, organizations, and tenants, incorporating onboarding evaluations, trend analysis, alerts, reporting features, and compliance control mappings. Technicians benefit from AI-assisted chat, which aids in exploring findings and determining probable causes of issues. Additionally, the platform includes browser-based terminal access and remote-control functionalities to facilitate endpoint management. Wegweiser seamlessly integrates with select help-desk and RMM solutions, allowing for the distribution of alerts via Slack, Microsoft Teams, email, or webhooks. This platform is specifically designed to assist MSPs overseeing various client environments while simultaneously providing internal IT teams with enhanced visibility and control alongside their existing RMM tools. With its comprehensive features, Wegweiser empowers users to streamline their operations and improve overall service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Kaseya VSA
No
Microsoft Teams
No
Slack
No
Zammad
No
Pricing Details
Basic Plans Start at $60/Month
Free Trial
Yes
Free Version
No
Pricing Details
$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cloud Management Suite
Founded
2012
Country
United States
Website
www.cloudmanagementsuite.com
Vendor Details
Company Name
Old Forge Technologies
Founded
2020
Country
United Kingdom
Website
wegweiser.tech/
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
No
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
No
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
