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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

If you're finding that your current storage solutions are insufficient or you're dedicating too much time to order processing instead of nurturing your business's growth, our order fulfillment services can help alleviate those pressures. Order fulfillment involves the entire process of handling orders received through your website or platforms like Shopify, including selecting the appropriate products, packaging them, and sending them out to customers. While smaller businesses and start-ups might manage their own fulfillment, more mature and scaling e-commerce companies typically choose to partner with a third-party logistics (3PL) provider like Cloud Fulfilment. By allowing Cloud to take charge of your e-commerce fulfillment, you can delegate routine inventory management and order shipping tasks, freeing you to concentrate on the key aspects of your operations. We efficiently receive orders directly from your online shop, ensuring precision in item selection and shipment, all while utilizing the most cost-effective shipping options and ensuring quick delivery. This partnership not only streamlines your fulfillment process but also enhances your overall customer satisfaction by providing reliable and timely delivery services.

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$131.19 per month
Free Trial No 
Free Version No 

Pricing Details

$675 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cloud Fulfilment

Founded

2012

Country

United Kingdom

Website

www.cloudfulfilment.co.uk

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Product Features

Order Fulfillment

Choose Shipping Service No 
Global Shipping No 
Inventory Management No 
Multi-Channel Support No 
Order Management No 
Production Logistics No 
Recycling No 
Returns Management No 
Supply Chain Management No 
eCommerce Integration No 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Alternatives

Alternatives

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