Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If you're finding that your current storage solutions are insufficient or you're dedicating too much time to order processing instead of nurturing your business's growth, our order fulfillment services can help alleviate those pressures. Order fulfillment involves the entire process of handling orders received through your website or platforms like Shopify, including selecting the appropriate products, packaging them, and sending them out to customers. While smaller businesses and start-ups might manage their own fulfillment, more mature and scaling e-commerce companies typically choose to partner with a third-party logistics (3PL) provider like Cloud Fulfilment. By allowing Cloud to take charge of your e-commerce fulfillment, you can delegate routine inventory management and order shipping tasks, freeing you to concentrate on the key aspects of your operations. We efficiently receive orders directly from your online shop, ensuring precision in item selection and shipment, all while utilizing the most cost-effective shipping options and ensuring quick delivery. This partnership not only streamlines your fulfillment process but also enhances your overall customer satisfaction by providing reliable and timely delivery services.
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$131.19 per month
Free Trial
No
Free Version
No
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cloud Fulfilment
Founded
2012
Country
United Kingdom
Website
www.cloudfulfilment.co.uk
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Order Fulfillment
Choose Shipping Service
No
Global Shipping
No
Inventory Management
No
Multi-Channel Support
No
Order Management
No
Production Logistics
No
Recycling
No
Returns Management
No
Supply Chain Management
No
eCommerce Integration
No
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Warehouse Management
3PL Management
No
Barcoding / RFID
No
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
No
Location Control
No
Order Management
No
Purchasing
No
Quality Control
No
Receiving / Putaway Management
No
Returns Management
No
Shipping Management
No
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes