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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

In a modern landscape where constant connectivity is essential, relying on an outdated phone system simply won't suffice. Transitioning to a cloud-based telephony solution like Cloud Dial enables your business and customers to remain connected, whether in the office or on the go. Cloud telephony delivers top-notch business-grade voice services along with sophisticated call features that can be accessed via desk phones, PC softphones, or mobile devices, ensuring you never miss crucial calls. A virtual private number is a special type of phone number designed to redirect incoming calls to a selection of pre-determined phone numbers, commonly referred to as a follow-me number, virtual number, or Personal Number in the UK. This innovative system allows users to configure call forwarding based on specific times and days, utilizing time-of-day routing, for instance, directing calls to your office during business hours while forwarding them to your mobile on weekends. By leveraging this technology, businesses can enhance flexibility and responsiveness, adapting their communication strategies to meet the dynamic needs of their operations.

Description

In today's digital era, we remain deeply embedded in the online landscape, which drives our leadership in digital services. Our teams, composed of talented individuals, devise innovative solutions across various domains such as branding, website development, application creation, call center software, and marketing campaigns. We are committed to delivering engaging native or powerful applications aimed at maximizing your business potential. Established in 2012, TotalWebArt primarily partners with web service providers to offer a wide range of products and services. As a leading platform for developing and launching interactive decision products, we have rapidly gained recognition not only as one of the fastest-growing web service providers in Bangladesh but also as a company that prioritizes respect for clients and fosters an environment where our team members can fully unleash their creativity and skills. TotalWebArt excels by merging cutting-edge software solutions with strong customer relationships, ensuring we deliver exceptional value. Our business solutions extend to clients across the globe, showcasing our commitment to excellence in service delivery. Moreover, our dedication to continuous innovation keeps us at the forefront of the industry, ready to meet the evolving needs of our customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LeadSquared Yes 
Nimble Yes 
Salesforce Yes 
Vtiger CRM Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
LeadSquared No 
Nimble No 
Salesforce No 
Vtiger CRM No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cloud Dial

Country

India

Website

www.clouddial.in/

Vendor Details

Company Name

Total Web Art

Founded

2016

Country

Bangladesh

Website

totalwebart.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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