Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In a modern landscape where constant connectivity is essential, relying on an outdated phone system simply won't suffice. Transitioning to a cloud-based telephony solution like Cloud Dial enables your business and customers to remain connected, whether in the office or on the go. Cloud telephony delivers top-notch business-grade voice services along with sophisticated call features that can be accessed via desk phones, PC softphones, or mobile devices, ensuring you never miss crucial calls. A virtual private number is a special type of phone number designed to redirect incoming calls to a selection of pre-determined phone numbers, commonly referred to as a follow-me number, virtual number, or Personal Number in the UK. This innovative system allows users to configure call forwarding based on specific times and days, utilizing time-of-day routing, for instance, directing calls to your office during business hours while forwarding them to your mobile on weekends. By leveraging this technology, businesses can enhance flexibility and responsiveness, adapting their communication strategies to meet the dynamic needs of their operations.
Description
VOIP represents a cutting-edge technology that allows phone calls to be transmitted over the internet rather than through traditional copper wiring. This innovation presents considerable benefits for businesses, eliminating the need for extensive telephone cabling installations. With a simple app on your mobile device, you can enjoy calling rates that are often lower than those of conventional phone services. Furthermore, VOIP can lead to substantial savings in both capital expenditures (CAPEX) and operational expenses (OPEX). Initially, there is no financial outlay required for a PBX system, nor for the installation of telephone lines or specialized cabling to each workstation. Additionally, VOIP services frequently offer reduced rates, especially for international calls, allowing for even greater cost efficiency. The cloud-based nature of this telephony solution provides remarkable flexibility; users can be added effortlessly, departments can be organized, and features such as IVR setups, voice prompts, call queues, and business hour notifications can be configured with ease. Recording calls and accessing those recordings further enhances your business's professionalism. All of these capabilities can be established in just a few minutes through a cloud setup, making it an attractive option for modern enterprises looking to streamline their communication systems.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Freshdesk
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LeadSquared
Yes
Nimble
Yes
Salesforce
Yes
Vtiger CRM
Yes
Zendesk
Yes
Zoho CRM
Yes
Integrations
Freshdesk
No
HubSpot CRM
No
HubSpot Customer Platform
No
LeadSquared
No
Nimble
No
Salesforce
No
Vtiger CRM
No
Zendesk
No
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$12 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cloud Dial
Country
India
Website
www.clouddial.in/
Vendor Details
Company Name
SIPTEL
Country
Singapore
Website
www.siptel.io
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No