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ease
features
design
support

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Write a Review

Description

In a modern landscape where constant connectivity is essential, relying on an outdated phone system simply won't suffice. Transitioning to a cloud-based telephony solution like Cloud Dial enables your business and customers to remain connected, whether in the office or on the go. Cloud telephony delivers top-notch business-grade voice services along with sophisticated call features that can be accessed via desk phones, PC softphones, or mobile devices, ensuring you never miss crucial calls. A virtual private number is a special type of phone number designed to redirect incoming calls to a selection of pre-determined phone numbers, commonly referred to as a follow-me number, virtual number, or Personal Number in the UK. This innovative system allows users to configure call forwarding based on specific times and days, utilizing time-of-day routing, for instance, directing calls to your office during business hours while forwarding them to your mobile on weekends. By leveraging this technology, businesses can enhance flexibility and responsiveness, adapting their communication strategies to meet the dynamic needs of their operations.

Description

Introducing Cloudya: the pinnacle of cloud-based telephone systems. This innovative solution frees users from the limitations of conventional communication methods. With a single number and inbox, employees can effortlessly connect and enhance their productivity from any location and device. Say goodbye to the hassle of frequent updates, as Cloudya operates completely maintenance-free. Additionally, there are no hidden costs tied to system upgrades. Offering a comprehensive range of PBX features, from voicemail services to call queues, Cloudya ensures you are equipped with everything you need. By utilizing virtual conference rooms, you can significantly reduce travel expenses, and faxes are conveniently accessible through your browser or email. Make calls directly from your computer or laptop, marking the end of reliance on a stationary desk phone. Transition to a VoIP system that grants you the freedom to work from anywhere while retaining access to your office number, even on your mobile device. Cloudya truly revolutionizes the way businesses communicate.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zoho CRM Yes 
ASC No 
Axis LMS No 
Freshdesk Yes 
GoldMine CRM No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LeadSquared Yes 
Microsoft Outlook No 
NetSuite No 
Nimble Yes 
Salesforce Yes 
Sugar Sell No 
Teamstack No 
Vtiger CRM Yes 
Zendesk Yes 

Integrations

Zoho CRM Yes 
ASC Yes 
Axis LMS Yes 
Freshdesk No 
GoldMine CRM Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
LeadSquared No 
Microsoft Outlook Yes 
NetSuite Yes 
Nimble No 
Salesforce No 
Sugar Sell Yes 
Teamstack Yes 
Vtiger CRM No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€8.90 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cloud Dial

Country

India

Website

www.clouddial.in/

Vendor Details

Company Name

NFON

Founded

2007

Country

Germany

Website

www.nfon.com/en/telephony/cloudya

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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