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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cloud Contact AI offers a versatile marketing solution that allows you to connect with your audience through SMS, email, and voice, all integrated within a single platform. Whether you need to collect debts or inform customers about special promotions, CCAI equips you to send messages effectively across the channels your users prefer most. Additionally, you can easily communicate with a group of contacts or individually via our user-friendly inbox, which facilitates real-time conversations. You can also follow up with a phone call using Cloud Contact AI. The platform provides unlimited phone numbers for a single account, enabling you to reach customers through both SMS and voice using the same number. To streamline the opt-in process, customers can text a keyword of your choice, allowing for quick engagement, followed by an automated response to keep communication flowing smoothly. This comprehensive approach ensures that your marketing efforts are not only effective but also customer-friendly.

Description

You can save contacts using various identifiers such as names or account numbers, and arrange them effortlessly through a drag-and-drop feature. Additionally, there's a straightforward process for uploading contact lists from .csv files without requiring any specific spreadsheet format, allowing users to select the columns they wish to include. Users can share their contact lists across different accounts and have the option to limit access to administrative features. Customization is key, as you can define allowable group sizes and utilize a translation tool. The system also supports offline message forwarding directly to email and can obscure personal information for privacy. A multi-chat window feature enhances usability, and lengthy messages sent to SMS devices are divided into manageable parts without any truncation. You can send and receive texts from any device capable of SMS, while a user-friendly messaging interface simplifies the addition and removal of temporary recipients, which is particularly advantageous for managing waiting lists. The setup process is quick and consists of creating, viewing, and editing contracts on a single page, along with additional fields for contact information. You can store customized canned messages, and there's a searchable and exportable log for messages. At the end of the day, you have the ability to delete all contacts, and a QR code is available for easy sign-up, making the entire experience seamless and efficient. This comprehensive system ensures that you can manage your contacts and communications with ease and flexibility.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cloud Contact AI

Founded

2019

Country

United States

Website

www.cloudcontactai.com

Vendor Details

Company Name

Contact Wireless

Country

United States

Website

secure.txtpage.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

Text4Customers Reviews

Text4Customers

SSA Soft