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Description
ClosedLoop AI is an AI-driven product discovery and intelligence platform designed to convert everyday customer conversations into strategic product decisions. Instead of relying on manual tagging and scattered notes, it automatically transforms tickets, calls, chats, and surveys into structured product signals. The system extracts meaningful insights such as recurring pain points, feature gaps, workarounds, and severity levels in real time. It then groups related signals into patterns, revealing hidden trends that may not have been formally reported. With outcome-based scoring, each insight is tied directly to measurable business impact including retention, revenue growth, and customer expansion. Trend velocity tracking shows whether issues are accelerating, stabilizing, or declining over time. Teams can interact with their data through AI chat, slash commands, CLI, or API access for deeper analysis. Scheduled intelligence briefs deliver role-specific summaries directly to inboxes, keeping stakeholders aligned. ClosedLoop AI integrates seamlessly with existing tools like Salesforce, Jira, Linear, GitHub, and Slack, requiring minimal setup. By providing a unified, evidence-backed source of truth, the platform empowers organizations to proactively shape their product roadmap based on real customer voice data.
Description
PM3 is more than software, it’s an outcome-driven project, programme and portfolio management ecosystem used across retail, banking, healthcare and government. It gives organisations a single secure platform to align strategy with delivery, manage change portfolios and prove value at every stage.
At its core, PM3 brings together governance, RAIDD management, benefits tracking, resource forecasting and over 200 reports and dashboards. It ensures leaders can prioritise investment, optimise resources and deliver measurable outcomes. Built on Microsoft Azure UK and certified to ISO 27001 and Cyber Essentials Plus, PM3 combines enterprise-grade security with full GDPR compliance.
Adoption and maturity are driven by PM3Pathway, a three-stage framework (Launch, Evolve, Advance) that ensures the solution is embedded and sustained. PM3Learn, the integrated training portal, provides role-based modules, onboarding and best-practice guidance so teams remain confident and self-sufficient.
For deeper insight, PM3BI integrates directly with Power BI, enabling real-time dashboards and portfolio analytics. PM3Time adds accurate effort and cost capture across projects and BAU. Innovation is advanced through PM3Genie, which provides contextual guidance, natural-language queries and insights.
Trusted by enterprises and public bodies alike, PM3 delivers clarity, control and confidence in even the most complex transformation environments.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airtable
Yes
Amplitude
Yes
Claude
Yes
Claude Cowork
Yes
ClickUp
Yes
Cursor
Yes
Discord
Yes
Google Sheets
Yes
HubSpot CRM
Yes
Intercom
Yes
Integrations
Airtable
No
Amplitude
No
Claude
No
Claude Cowork
No
ClickUp
No
Cursor
No
Discord
No
Google Sheets
No
HubSpot CRM
No
Intercom
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
$25 per month
PM3 is licensed on a subscription basis, priced per named user per year. Different licence types ensure organisations only pay for the access level required. The subscription includes hosting, maintenance, support, and regular upgrades. Optional modules such as PM3Time (timesheets/expenses) and PM3BI (enhanced Power BI reporting) can be added as needed. Discounts are available for larger user volumes, and trials can be arranged to validate fit before purchase.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ClosedLoop AI
Founded
2025
Country
United States
Website
closedloop.sh
Vendor Details
Company Name
Bestoutcome
Founded
2000
Country
United Kingdom
Website
bestoutcome.com/products/pm3/
Product Features
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
Yes
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Product Features
Project Management
Agile Methodologies
Yes
Budget Management
Yes
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
