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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Clobba is an all-encompassing suite for reporting, analytics, and monitoring, specifically tailored for unified communications platforms like Microsoft Teams, that provides organizations with in-depth insights into their voice, collaboration, and licensing activities. It offers customizable dashboards alongside historical reports that cover essential metrics such as call quality indicators (packet-loss, latency, jitter), multi-leg call flows, user adoption statistics, device and headset usage, as well as performance metrics for queues and auto-attendants, in addition to license distribution and utilization data. Clobba further enhances its functionality with role-based access, automated report scheduling, and real-time alerts triggered by threshold exceedances, supporting deployment either through the vendor's cloud or on-premises solutions. Additionally, the core product is designed to be further enhanced with modules like Clobba Real Time, which includes live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for configuring call queues and auto-attendants, License Adoption, and a Voice Recorder feature. This modular approach allows organizations to tailor their Clobba experience to meet specific communication needs and challenges.

Description

Voipfuture offers a robust monitoring and analytics platform for voice services that is tailored for carrier-grade environments, aimed at providing comprehensive, real-time insights into the performance and quality of Voice over IP (VoIP) services within intricate networks. Central to this solution is Qrystal, which persistently evaluates both signaling and media traffic, employing a distinctive "dual visibility" methodology that helps organizations gauge not just whether a call has successfully connected, but also how users experience the call in real time. By examining each packet traversing the network and utilizing its patented RTP time-slicing technology, it produces detailed metrics like jitter, packet loss, and mean opinion score with exceptional time precision. These metrics are then compiled into actionable Key Performance Indicators (KPIs) and Quality Data Records, enabling teams to effectively track performance, recognize issues such as dropped or one-way calls, and swiftly pinpoint underlying causes. Furthermore, this level of detailed analytics not only enhances operational efficiency but also significantly improves overall customer satisfaction by providing insights that drive proactive service adjustments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office Yes 
Cisco CX Cloud Yes 
Cisco Webex Yes 
MiCloud Connect Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 

Integrations

Avaya Cloud Office No 
Cisco CX Cloud No 
Cisco Webex No 
MiCloud Connect No 
Microsoft 365 No 
Microsoft Teams No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Code Software

Founded

2013

Country

United States

Website

www.codesoftware.net/clobba/

Vendor Details

Company Name

Voipfuture

Founded

2007

Country

Germany

Website

www.voipfuture.com

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

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