Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ClinicSmart is a cloud-oriented practice-management system designed specifically for private clinics in Spain, featuring an AI-powered receptionist that handles calls and WhatsApp messages. This virtual assistant introduces itself, communicates in Spanish, and manages the live calendar by booking, rescheduling, or canceling appointments all within a single conversation. Any inquiries that extend beyond appointment management are forwarded to clinic staff with a concise summary for their attention. The software encompasses a variety of tools, such as patient records, calendars for practitioners and treatment rooms, appointment reminders and confirmations, a waitlist for any canceled slots, clinical documentation, digitally signed consent forms, session packages, and patient invoicing. It caters to various types of clinics, including those in podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Additionally, Verifactu reporting is available as an optional feature. With data securely hosted in Frankfurt, Germany, clinics are required to sign a data-processing agreement, and it's noteworthy that call audio is not recorded. The setup for voice functionality typically takes between 24 to 48 hours, allowing clinics to retain their current WhatsApp number for seamless communication. By integrating such advanced features, ClinicSmart aims to enhance operational efficiency and improve patient interaction for medical practices.

Description

Numerous veterinary practices face challenges when it comes to filling cancellations and open appointment slots, resulting in significant financial losses each month due to unutilized openings. Oliver's waitlist feature takes the hassle out of this process by automatically filling these calendar gaps without requiring any phone calls from clinic staff. By implementing online scheduling that seamlessly integrates with your practice management system, clinics can significantly minimize phone inquiries, thus offering clients a more contemporary and efficient experience. Both clinic personnel and pet owners are increasingly inclined towards texting for its ease and speed, allowing clients to receive prompt answers while enabling staff to manage multiple conversations simultaneously. Additionally, you can securely collect deposits through the booking process or via text, eliminating the need for phone calls to gather sensitive information. With top-notch encryption in place, you can trust that your client's data will remain confidential and protected. This innovative approach not only enhances operational efficiency but also elevates the overall client experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar Yes 
Google Business Profile No 
Google Pay No 
WhatsApp Yes 

Integrations

Google Calendar Yes 
Google Business Profile Yes 
Google Pay Yes 
WhatsApp No 

Pricing Details

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClinicSmart

Founded

2026

Country

Spain

Website

clinicsmart.es

Vendor Details

Company Name

Oliver Software, Inc.

Founded

2022

Country

United States

Website

getoliver.com

Product Features

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

Alternatives

Recupra Reviews

Recupra

Puppeteer AI

Alternatives

VeterinaryGate Reviews

VeterinaryGate

MedSites
Clinic Cloud Reviews

Clinic Cloud

Doctoralia
ePet Reviews

ePet

Patterson Veterinary