Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ClinicSmart is a cloud-oriented practice-management system designed specifically for private clinics in Spain, featuring an AI-powered receptionist that handles calls and WhatsApp messages. This virtual assistant introduces itself, communicates in Spanish, and manages the live calendar by booking, rescheduling, or canceling appointments all within a single conversation. Any inquiries that extend beyond appointment management are forwarded to clinic staff with a concise summary for their attention. The software encompasses a variety of tools, such as patient records, calendars for practitioners and treatment rooms, appointment reminders and confirmations, a waitlist for any canceled slots, clinical documentation, digitally signed consent forms, session packages, and patient invoicing. It caters to various types of clinics, including those in podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Additionally, Verifactu reporting is available as an optional feature. With data securely hosted in Frankfurt, Germany, clinics are required to sign a data-processing agreement, and it's noteworthy that call audio is not recorded. The setup for voice functionality typically takes between 24 to 48 hours, allowing clinics to retain their current WhatsApp number for seamless communication. By integrating such advanced features, ClinicSmart aims to enhance operational efficiency and improve patient interaction for medical practices.

Description

Mindcat Clinic serves as a web-based management solution tailored for private dental, dermatology, and physiotherapy practices as well as clinic groups within Saudi Arabia and the UAE. This platform integrates practitioner and branch schedules with essential patient information including visit notes, allergies, medications, prescriptions, and associated documents and images, while ensuring role-based access for staff. Additionally, personnel can log charges according to the clinic’s pricing structure, process payments through cash or Mada, and generate detailed receipts and activity reports categorized by branch, practitioner, and date. A dedicated patient portal enables users to request appointments, communicate via messaging, access documents, and view billing summaries, while optional online self-booking is facilitated through the distinct Mindcat Bookings feature. The system is equipped with a FHIR API and has the flexibility to be hosted either within the clinic's locale or on its own dedicated servers. Although Arabic screens are offered, the translation is not fully comprehensive. Currently, it lacks support for NPHIES claims and does not integrate with systems such as NABIDH, Malaffi, or Riayati, limiting its interoperability with national health initiatives. Furthermore, ongoing enhancements are anticipated to address these integration gaps in the future.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Google Calendar Yes 
WhatsApp Yes 

Integrations

Google Calendar No 
WhatsApp No 

Pricing Details

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Trial No 
Free Version No 

Pricing Details

AED/SAR 249/user/mo
Shared-plan pricing starts at AED/SAR 249 per practitioner per month for 1–5 practitioners; reception and managers are free. Quick-start setup is a one-time AED/SAR 2,500. Plans from 6 practitioners, or hosted on the clinic’s own copy or cloud, receive a written price and setup plan. Annual prepayment discounts 15% on the monthly amount above the minimum. Prices exclude 5% UAE VAT or 15% Saudi VAT.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClinicSmart

Founded

2026

Country

Spain

Website

clinicsmart.es

Vendor Details

Company Name

Mindcat Technology Consultants FZE

Founded

2022

Country

United Arab Emirates

Website

mindcat.ai

Product Features

Product Features

Alternatives

Recupra Reviews

Recupra

Puppeteer AI

Alternatives

eDoctor Software Reviews

eDoctor Software

SE Software Technologies
Clinic Cloud Reviews

Clinic Cloud

Doctoralia
Appointik Reviews

Appointik

Samrith Technologies