Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ClinicSmart is a cloud-oriented practice-management system designed specifically for private clinics in Spain, featuring an AI-powered receptionist that handles calls and WhatsApp messages. This virtual assistant introduces itself, communicates in Spanish, and manages the live calendar by booking, rescheduling, or canceling appointments all within a single conversation. Any inquiries that extend beyond appointment management are forwarded to clinic staff with a concise summary for their attention. The software encompasses a variety of tools, such as patient records, calendars for practitioners and treatment rooms, appointment reminders and confirmations, a waitlist for any canceled slots, clinical documentation, digitally signed consent forms, session packages, and patient invoicing. It caters to various types of clinics, including those in podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Additionally, Verifactu reporting is available as an optional feature. With data securely hosted in Frankfurt, Germany, clinics are required to sign a data-processing agreement, and it's noteworthy that call audio is not recorded. The setup for voice functionality typically takes between 24 to 48 hours, allowing clinics to retain their current WhatsApp number for seamless communication. By integrating such advanced features, ClinicSmart aims to enhance operational efficiency and improve patient interaction for medical practices.
Description
Mawidi offers tailored AI solutions for reception and appointment automation in both Arabic and English, specifically designed for service-oriented businesses in Qatar, with its main office located in Doha. The platform features configured workflows for WhatsApp and voice communications that facilitate booking inquiries, manage appointments within Mawidi, and allow for rescheduling, cancellations, and transitions to the business's personnel. For eligible services, QAR deposit payment links can be utilized through a designated company payment account, with payment confirmations sent upon successful transactions. The functionalities available to users depend on their chosen plan, the service providers they connect with, and their overall business configuration. Before activation, it is crucial to confirm the necessary languages, booking guidelines, and escalation procedures. Currently, integration with Google Calendar or Outlook does not generate customer booking events within those respective calendars. Users are encouraged to review the pricing details for the latest terms associated with each plan. Additionally, Mawidi continuously seeks to enhance its offerings based on user feedback and market trends.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
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Pricing Details
€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Trial
No
Free Version
No
Pricing Details
$279
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClinicSmart
Founded
2026
Country
Spain
Website
clinicsmart.es
Vendor Details
Company Name
Mawidi
Founded
2023
Country
Qatar
Website
mawidi.com/en