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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamline your collaboration - with Cling, you get content management, organization, and teamwork all in one platform. Collaborate seamlessly without the burden of stress. Cling introduces a fresh perspective on teamwork, eliminating the need for multiple tools, convoluted workflows, and frantic communication. This innovative solution promotes a tranquil and cohesive work environment. With an attractive content structure and a reliable version history, every team member remains updated and connected at all times. Cling prioritizes the team dynamic over technological complexity, ensuring that work can flow smoothly. You can handle task planning, processing, and coordination effortlessly within Cling. Now, collaborating with your team becomes an enjoyable experience. Embrace the simplicity of teamwork with Cling and transform the way you work together.

Description

Teamwork Desk is a comprehensive helpdesk solution that allows you to efficiently oversee your incoming communications and ticketing process from initiation to resolution, all while remaining unobtrusive to the customer. Serving as a centralized support hub for creating help documents and managing inbound inquiries, Teamwork Desk enhances your ability to provide outstanding customer service, enabling quicker problem resolution and allowing customers to access answers, receive support, and monitor their tickets from any device. The Helpdesk Ticketing System offered by Teamwork ensures that your team has complete visibility into all customer interactions in one unified platform, preventing important details from getting lost in fragmented emails and facilitating exceptional support at scale. By transforming emails into tickets, you can foster a more collaborative environment, allowing your team to track, manage, and organize customer interactions from a single location, ultimately making them more responsive and improving the overall customer experience. This streamlined approach not only enhances communication but also significantly contributes to customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

APIANT No 
Campaign Monitor No 
Constant Contact No 
Constant Contact Lead Gen & CRM No 
Dubb No 
Help Desk Migration No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Data Hub No 
Integrately No 
Mailchimp No 
Make No 
Membrane No 
Rambox No 
Retently No 
Sourcetable No 
Stackreaction No 
Teamwork.com No 
Wufoo No 
elevio No 

Integrations

APIANT Yes 
Campaign Monitor Yes 
Constant Contact Yes 
Constant Contact Lead Gen & CRM Yes 
Dubb Yes 
Help Desk Migration Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Data Hub Yes 
Integrately Yes 
Mailchimp Yes 
Make Yes 
Membrane Yes 
Rambox Yes 
Retently Yes 
Sourcetable Yes 
Stackreaction Yes 
Teamwork.com Yes 
Wufoo Yes 
elevio Yes 

Pricing Details

€5 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$7 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cling

Country

Germany

Website

cling.com

Vendor Details

Company Name

Teamwork.com

Founded

2007

Country

Ireland

Website

www.teamwork.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management Yes 
Real Time Editing No 
Task Management Yes 
Version Control No 
Video Conferencing No 

Creative Management

Billing & Invoicing No 
Client Management No 
Collaboration No 
File Sharing Yes 
Project Management Yes 
Task Management Yes 
Time Tracking No 

Note-Taking

Categories / Organization No 
Clip From Web No 
Document Scanning No 
Formatting / Markdown No 
Handwriting No 
Hyperlinking No 
Image Insertion No 
List/Checklist Creation No 
Printing No 
Search Yes 
Sharing / Collaboration No 
Syncing No 
Templates No 
Voice Notes No 

Productivity

Collaboration No 
Database Creation No 
Document Creation No 
File Sharing Yes 
Notes Management Yes 
Office Suite No 
Presentation Tools Yes 
Project Management No 
Task Management Yes 
Team Chat Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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