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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform your website visitors into satisfied customers by engaging them through dynamic voice and video chats. Enhance your brand presence by showcasing a face and a voice for your business, allowing real-time conversations with web visitors. Experience the simplest live chat application available, with voice and video functionalities that operate directly in the browser, eliminating the need for any downloads. Our HelpDesk feature is seamlessly integrated with the live chat tool, ensuring you stay ahead of any customer issues. Boost your social media engagement by incorporating Twitter and Facebook into your live chat experience. Enjoy effortless one-click integration with your preferred applications and plugins, making it easy to manage everything in one place. Additionally, our mobile app empowers you to handle chats and tickets on the move, ensuring you remain connected and responsive to your customers' needs. By utilizing these innovative tools, you can significantly enhance user interaction and retention on your platform.

Description

We can forecast the buying intentions of website visitors, allowing us to reach out only to those who genuinely require assistance—how exciting is that? Transform the in-store experience into an online one by linking potential buyers directly to your physical stores, customer service centers, or showrooms. Establish authentic, instantaneous connections with your brand while creating impactful conversational experiences surrounding your products. By engaging customers in real time, you can boost sales through interactive, shoppable live streams. Whisbi Engage is crafted to motivate, inform, and entertain customers in a way that fosters immediate brand interactions! Enhance customer involvement and provide a more enjoyable experience on your website with our One-to-Many Video Broadcast solution by Whisbi. Begin to captivate fresh audiences as they discover your brand through live insights from your experts, streamed right from your website, fostering stronger connections and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
Basecamp
BigCommerce
CS-Cart Store Builder
Desktop.com
GetResponse
Gmail
Joomla!
PrestaShop
Salesforce
Shopify
Slack
Smartsheet
Tumblr
Wix
WordPress
Xero
Zendesk
osCommerce

Integrations

Google Analytics
Basecamp
BigCommerce
CS-Cart Store Builder
Desktop.com
GetResponse
Gmail
Joomla!
PrestaShop
Salesforce
Shopify
Slack
Smartsheet
Tumblr
Wix
WordPress
Xero
Zendesk
osCommerce

Pricing Details

$9.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClickDesk

Founded

2011

Country

United States

Website

www.clickdesk.com

Vendor Details

Company Name

Whisbi

Founded

2009

Country

Spain

Website

whisbi.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

LiveAgent Reviews

LiveAgent

Quality Unit