Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every tool utilized within a contact center offers a unique insight into the operational health, each insight prompting a specific action to be taken. ClearView stands as the unified source of truth for these varied insights, enabling you to dedicate less time to report generation and more time to achieving tangible results. Just like when you're multitasking by driving, conversing on the phone, and enjoying a breakfast burrito—it's easy to lose focus and veer off course; the real-time alerts from "rumble strips" help you make necessary adjustments. In a similar fashion, ClearView acts as a virtual rumble strip for employees, notifying them of unproductive habits to maintain team focus. Historically, reports were exclusively directed toward management and then slowly filtered down to agents, often treated as an afterthought. In contrast, today’s call center agents not only have the capability to read reports but also thrive on constant updates. With ClearView, agents remain consistently informed about their performance, allowing you to concentrate on the most critical aspects of your operation. This shift ensures that teams are more engaged and proactive in their roles, ultimately driving better outcomes.
Description
Quickly identify all of your assets and map your networks using rapid, secure scans that do not require credentials and operate from a single lightweight agent, eliminating the necessity for server installations. Reveal instances of policy violations, visualize IP allocations, pinpoint compliance issues, emphasize misconfigurations, and uncover security vulnerabilities. Utilize recurring scans to monitor asset alterations, detect newly added assets, and alert you to offline assets, all supported by integrated notifications. You can easily import, export, script, schedule, integrate, merge, and synchronize your asset inventory with current systems. Rumble operates swiftly and uncovers assets without requiring special access or credentials. With just one agent, an entire enterprise can be assessed, or multiple agents can be deployed to minimize cross-site traffic. Discovering networks of any size can be accomplished in a fraction of the time compared to traditional tools, making it a more efficient choice for asset management. Furthermore, this streamlined process allows for greater flexibility and responsiveness in addressing network security needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Phosphorus
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClearView
Founded
2012
Country
United States
Website
clearviewlive.com/dashboards/
Vendor Details
Company Name
Critical Research
Founded
2018
Country
United States
Website
www.rumble.run
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No
Product Features
Network Mapping
Color Codes / Icons
Yes
Compliance Management
No
Device Auto Discovery
Yes
Hierarchical Mapping
Yes
Location-Based Mapping
No
Map Exporting
No
On-Demand Mapping
Yes
Reporting/Analytics
Yes
Self-Updating Maps
Yes
Web Traffic Reporting
Yes