Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The world is in a constant state of flux, with customer expectations and user needs intensifying alongside evolving regulatory frameworks. As technology advances and new competitors disrupt established markets, it is essential to respond swiftly to these emerging challenges. To maintain a competitive edge, you must leverage technical know-how that supports your ClearPath Forward® ecosystem. Partnering with Unisys allows you to uphold your reliable ClearPath Forward environment while modernizing your applications to incorporate cutting-edge digital and cloud-native functionalities, all without disrupting your operations. You will have a variety of deployment options available, ranging from integrated systems to public cloud solutions, complete with services that mitigate migration, staffing, and operational challenges. For organizations prioritizing mission-critical elements like security, resilience, availability, and scalability, Unisys is the ideal partner. Additionally, by subscribing to ClearPath Forward Connection, you'll stay informed about the latest advancements in ClearPath Forward platforms and much more, ensuring your business remains at the forefront of innovation.
Description
Unisys Intelligent Workplace Services significantly shorten resolution times while enhancing employee satisfaction by offering a contemporary, persona-driven service desk that features remote, self-healing, and proactive problem-solving as its primary service layer. The company provides seamless services through cutting-edge collaboration tools and merged reality applications, alongside quick-access asset lockers and vending machines for everyday IT supplies. Unisys Intelligent Workplace Services guarantee prompt and effective repairs or replacements for your devices. In addition to these services, you will benefit from on-site desk-side support and dispatch assistance, all while enjoying comprehensive lifecycle management of your assets throughout the organization, which includes installation, modifications, recycling, IT supply chain management, and depot requirements. Furthermore, the advanced InteliServe Platform by Unisys offers a variety of support channels, leverages sophisticated analytics, and integrates Artificial Intelligence (AI) with robotic process automation features. This holistic approach not only streamlines operations but also fosters a more efficient and responsive workplace environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Google Cloud Platform
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
ServiceNow
Yes
TheEye
No
Unisys ClearPath Forward MCP
Yes
Unisys ClearPath Forward OS 2200
Yes
Integrations
Amazon Web Services (AWS)
No
Google Cloud Platform
No
Microsoft 365
No
Microsoft Azure
No
ServiceNow
No
TheEye
Yes
Unisys ClearPath Forward MCP
No
Unisys ClearPath Forward OS 2200
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/solutions/enterprise-computing-solutions/
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
No
Electronic Data Interchange (EDI)
No
Enterprise Application Integration
No
Enterprise Integration Patterns (EIP)
No
Integrations Management
No
Messaging
No
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
No
Configuration Management
No
Data Migration
No
Data Security
No
Load Balancing
No
Log Access
No
Network Monitoring
No
Performance Monitoring
No
SLA Monitoring
No
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
No
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No