Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Clarity Connect is a solution that is specifically designed for use with Skype for Business, ensuring seamless integration without the need for extra software installations. Agents and supervisors can simply launch their web browser to begin utilizing its features effortlessly. This platform does not interfere with the existing Skype for Business infrastructure or call management, while still leveraging its unified communications and collaboration tools, all while maintaining the high voice quality and dependability associated with Skype for Business. As a cloud-based solution, Clarity Connect allows organizations to set up a contact center that operates alongside their on-premises Skype for Business setup. Furthermore, it eliminates the need for additional on-site infrastructure or software clients, leading to lower costs and enhanced operational efficiency. Tailored by Perficient, Clarity Connect is capable of scaling to address the complex needs of geographically dispersed contact centers, all without the burden of expensive hardware or the necessity for specialized operational personnel. This flexibility makes it an ideal choice for businesses looking to optimize their communication strategies.
Description
PerfectCam is an advanced virtual camera plug-in that utilizes AI technology to ensure professionals present themselves optimally during online meetings, no matter their location. This innovative tool merges AI facial detection with augmented reality to enhance appearance, making it a vital resource for contemporary business leaders. For the first time, remote workers can participate in meetings with ease, free from the anxiety of revealing their home environments to others. With AI-driven tools for appearance enhancement and quick adjustments to video lighting, PerfectCam ensures users maintain a polished appearance at all times. This plug-in is specifically crafted to elevate the video conferencing experience for professionals. Users can seamlessly integrate PerfectCam with platforms like Skype, U, or Skype for Business, or use it as a virtual webcam with any preferred video conferencing application, guaranteeing they always look their best during crucial calls. With PerfectCam, individuals can confidently engage in virtual meetings, knowing they have the tools to enhance their professional image.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Connect
Yes
Google Hangouts
No
HCL MyXalytics
Yes
Salesforce
Yes
Skype
No
Twitch
No
U Meeting
No
VoiceBase
Yes
Integrations
Amazon Connect
No
Google Hangouts
Yes
HCL MyXalytics
No
Salesforce
No
Skype
Yes
Twitch
Yes
U Meeting
Yes
VoiceBase
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$4.17 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Perficient
Founded
1994
Country
United States
Website
www.perficient.com/what-we-do/platforms-and-technology/clarity-connect
Vendor Details
Company Name
Cyberlink
Founded
1996
Country
United States
Website
www.cyberlink.com/products/perfectcam/features_en_US.html
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Product Features
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No