Average Ratings 0 Ratings
Average Ratings 3,089 Ratings
Description
                    Take charge of your communications with Oak's advanced and compliant call recording solution that works seamlessly with any phone system. Oak offers a robust call recording feature specifically designed for Microsoft Teams, which has become a key communication tool in the era of remote work. Our solution ensures compliance with multiple regulations, including FCA, PCI DSS, MiFID II, GDPR, and HIPAA, right out of the box. Enhanced with cutting-edge security protocols and features, it also provides transcriptions, automated scoring, detailed reports, alerts, and much more. The intelligent AI we employ can analyze your recordings, significantly reducing the need for manual oversight. Additionally, our quality management tools enable performance scoring across individuals, departments, and locations, giving you a comprehensive view of your operations. You can easily access recordings directly from your CRM, and benefit from numerous pre-built integrations, such as with Salesforce, or utilize our API for customized solutions tailored to your specific requirements. With Oak, you can ensure that your communication processes are not only efficient but also secure and compliant.
                
            
        
            Description
                    RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Integrations
            
                
    Apptivo
            
            
        
        
    
        
        
            
                
    Bliro
            
            
        
        
    
        
        
            
                
    Box
            
            
        
        
    
        
        
            
                
    Cognito Forms
            
            
        
        
    
        
        
            
                
    Constant Contact
            
            
        
        
    
        
        
            
                
    Egnyte
            
            
        
        
    
        
        
            
                
    Google Workspace
            
            
        
        
    
        
        
            
                
    Halo Service Desk
            
            
        
        
    
        
        
            
                
    HaloPSA
            
            
        
        
    
        
        
            
                
    HubSpot Operations Hub
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations
            
                
    Apptivo
            
            
        
        
    
        
        
            
                
    Bliro
            
            
        
        
    
        
        
            
                
    Box
            
            
        
        
    
        
        
            
                
    Cognito Forms
            
            
        
        
    
        
        
            
                
    Constant Contact
            
            
        
        
    
        
        
            
                
    Egnyte
            
            
        
        
    
        
        
            
                
    Google Workspace
            
            
        
        
    
        
        
            
                
    Halo Service Desk
            
            
        
        
    
        
        
            
                
    HaloPSA
            
            
        
        
    
        
        
            
                
    HubSpot Operations Hub
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Pricing Details
        No price information available.
        
        
    
    
    
        
        
            
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                Free Version
            
            
        
        
    
            Pricing Details
        $19.99/month/user
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
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                Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
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                Linux
            
            
        
        
    
        
        
            
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                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
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                In Person
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
Oak Innovation
Founded
1987
Country
United Kingdom
Website
www.oakinnovate.com/call-recording
Vendor Details
Company Name
RingCentral
Founded
2003
Country
United States
Website
www.ringcentral.com
Product Features
Call Recording
                                        Archiving
                                        
                                    
                                    
                                    
                                        Call Sharing
                                        
                                    
                                    
                                    
                                        Distributed Call Recording
                                        
                                    
                                    
                                    
                                        Event Triggered Recording
                                        
                                    
                                    
                                    
                                        File Transfer
                                        
                                    
                                    
                                    
                                        Instant Retrieval
                                        
                                    
                                    
                                    
                                        On-Demand Recording
                                        
                                    
                                    
                                    
                                        Recording Bookmarking
                                        
                                    
                                    
                                    
                                        Scheduled Recording
                                        
                                    
                                    
                                    
                                        Screen Activity Recording
                                        
                                    
                                    
                                    
                                        Video Call Recording
                                        
                                    
                            
                        Product Features
Business Phone Systems
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Monitoring
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Employee Directory
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Virtual Call Center
                                        
                                    
                                    
                                    
                                        Web Conferencing
                                        
                                    
                            
                        Business VoIP
                                        Call Parking
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Encryption
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Ring Groups
                                        
                                    
                                    
                                    
                                        SIP Trunking
                                        
                                    
                                    
                                    
                                        Unified Communications
                                        
                                    
                                    
                                    
                                        Voice Quality Enhancement
                                        
                                    
                            
                        Call Recording
                                        Archiving
                                        
                                    
                                    
                                    
                                        Call Sharing
                                        
                                    
                                    
                                    
                                        Distributed Call Recording
                                        
                                    
                                    
                                    
                                        Event Triggered Recording
                                        
                                    
                                    
                                    
                                        File Transfer
                                        
                                    
                                    
                                    
                                        Instant Retrieval
                                        
                                    
                                    
                                    
                                        On-Demand Recording
                                        
                                    
                                    
                                    
                                        Recording Bookmarking
                                        
                                    
                                    
                                    
                                        Scheduled Recording
                                        
                                    
                                    
                                    
                                        Screen Activity Recording
                                        
                                    
                                    
                                    
                                        Video Call Recording
                                        
                                    
                            
                        Cloud Communication Platform
                                        Audio / Video Conferencing
                                        
                                    
                                    
                                    
                                        Call Center
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Fax Management
                                        
                                    
                                    
                                    
                                        File Sharing
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                            
                        Cloud PBX
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Ring Groups
                                        
                                    
                                    
                                    
                                        SIP Trunking
                                        
                                    
                                    
                                    
                                        Virtual Extensions
                                        
                                    
                                    
                                    
                                        Web Conferencing
                                        
                                    
                            
                        SIP Trunk
                                        Automatic Fail-over Routing
                                        
                                    
                                    
                                    
                                        Call Data Records
                                        
                                    
                                    
                                    
                                        Caller ID
                                        
                                    
                                    
                                    
                                        Disaster Recovery
                                        
                                    
                                    
                                    
                                        International Numbers
                                        
                                    
                                    
                                    
                                        Multiple DID Options
                                        
                                    
                                    
                                    
                                        PSTN Forwarding
                                        
                                    
                                    
                                    
                                        Toll-Free Numbers
                                        
                                    
                                    
                                    
                                        e911
                                        
                                    
                            
                        Unified Communications
                                        Audio / Video Conferencing
                                        
                                    
                                    
                                    
                                        Calendar Management
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Fax Management
                                        
                                    
                                    
                                    
                                        File Sharing
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Multi-User Collaboration
                                        
                                    
                                    
                                    
                                        Voice Mail
                                        
                                    
                            
                        Video Conferencing
                                        Electronic Hand Raising
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        On-Demand Webcasting
                                        
                                    
                                    
                                    
                                        Presentation Streaming
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Private Chat
                                        
                                    
                                    
                                    
                                        Real-Time Chat
                                        
                                    
                                    
                                    
                                        Record & Playback Ability
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Two-Way Audio & Video
                                        
                                    
                                    
                                    
                                        Video Conferencing
                                        
                                    
                                    
                                    
                                        Whiteboard
                                        
                                    
                            
                        Web Conferencing
                                        Electronic Hand Raising
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        On-Demand Webcasting
                                        
                                    
                                    
                                    
                                        Presentation Streaming
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Private Chat
                                        
                                    
                                    
                                    
                                        Real-Time Chat
                                        
                                    
                                    
                                    
                                        Record & Playback Ability
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Two-Way Audio & Video
                                        
                                    
                                    
                                    
                                        Video Conferencing
                                        
                                    
                                    
                                    
                                        Whiteboard