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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Claims Signal™ represents a revolutionary open claims quality solution developed by Aon and Athenium Analytics, designed to help insurers detect high-risk claims at an earlier stage. By improving the experience for policyholders, this platform can lead to a significant enhancement in claims indemnity and expenses, estimated between 4% to 6%. In today's fast-paced insurance environment, claims teams face mounting pressure to elevate customer satisfaction, streamline operations, and minimize financial leakage. While routine quality audits can effectively highlight root causes and deviations from optimal practices, the feedback from these audits may not be accessible for weeks or even months post-claim closure. Imagine having the ability to continuously monitor open claims and resolve quality concerns before they negatively impact results. The Claims Signal platform leverages advanced artificial intelligence to scrutinize open claims, identify potential problems, and send immediate alerts, empowering front-line managers to take action before a claim reaches conclusion. With the integration of predictive analytics and timely alerts, insurers can achieve a reduction in claims leakage of up to 4%, ultimately transforming the claims management process. This proactive approach not only enhances operational efficiency but also fosters a culture of continuous improvement within claims teams.

Description

Riskonnect Claims Management Software is an advanced claims administration platform that helps organizations efficiently manage claims from the initial incident report to final closure. The system centralizes claims information, automates workflows, and connects data from multiple internal and external sources to improve visibility and streamline operations. Businesses can use the platform to simplify claims intake with mobile-friendly forms, automatic alerts, instant data validation, and real-time access to critical information. The software includes robust capabilities for assignment management, reserve tracking, adjudication workflows, settlement processing, subrogation management, and return-to-work coordination. Integrated AI and predictive analytics tools help claims teams identify litigation risks, detect potential problem claims early, estimate claim durations, and make faster, more informed decisions. Riskonnect also supports compliance management through electronic filing tools for workers’ compensation reporting and proactive monitoring of regulatory requirements. Collaboration features enable adjusters, claimants, insurers, and third-party partners to communicate and share information more effectively throughout the claims process. The platform integrates with more than 900 external systems used by carriers and third-party administrators, allowing organizations to unify and validate claims data across different environments. Custom dashboards, reporting tools, and analytics capabilities provide actionable insights that help businesses evaluate performance, reduce costs, and optimize resource allocation. Automated task management and configurable workflows reduce administrative burdens while helping organizations accelerate claim resolution times.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Rayven No 

Integrations

Rayven Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Athenium Analytics

Country

United States

Website

www.athenium.com/products/claims-signal/

Vendor Details

Company Name

Riskonnect

Founded

2007

Country

United States

Website

riskonnect.com/claims-management-software/

Product Features

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking No 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

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