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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Claimly is an innovative software solution aimed at streamlining and enhancing the management of complaints and claims. Whether you’re a company addressing customer feedback or resolving service disagreements, Claimly provides you with essential tools that promote efficiency, transparency, and overall customer satisfaction. Highlighted features include: Centralized Management: Monitor and categorize complaints and claims through a user-friendly dashboard. Customizable Case Types: Tailor your processes to meet specific business requirements for optimal effectiveness. Real-Time Updates: Ensure all stakeholders are kept in the loop with automated notifications and status updates. Email Integration: Analyze trends and performance metrics to continually refine your operations. User-Friendly Interface: Easy navigation allows your team to become proficient quickly. Claimly is specifically designed for organizations that value accountability, quick responses, and fostering customer trust. With Claimly, you can transform the management of complaints and claims into a smooth and efficient process, ultimately enhancing your business's reputation and customer loyalty.

Description

An effective claims management software solution is designed to efficiently handle claims, complaints, and customer service inquiries. It facilitates rapid claims settlement, minimizes per-claim costs, and enables effective management of claim volumes through features like trend analysis, fraud detection, and insightful reporting. With cloud-based accessibility, it serves as a centralized hub for real-time information sharing and actionable insights. The integrated report generator allows users to create customized ad-hoc reports while providing advanced management information through heatmaps, dashboards, and trend assessments. Our system is built without limitations, ensuring seamless integration with any existing back-office solutions you may have. Utilizing Microsoft-based enterprise technology, it adapts to your business's growth and needs. Reduced onboarding time allows your team to start working efficiently from day one. Furthermore, it equips managers with automated, up-to-the-minute reporting capabilities. The platform also simplifies the integration process for legacy systems and accommodates various technological requirements. With expertise spanning multiple sectors, it enhances the ease of discovery, development, and integration for diverse business needs, ensuring a comprehensive solution for your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

DWF 360 No 

Integrations

DWF 360 Yes 

Pricing Details

$8/month/agent
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ITSM Software S.A.

Country

Poland

Website

www.claimly.pro

Vendor Details

Company Name

DWF Group

Founded

1977

Country

United Kingdom

Website

dwfgroup.com/en/services/dwf-360/evoclaim

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking No 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

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