Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Claimly is an innovative software solution aimed at streamlining and enhancing the management of complaints and claims. Whether you’re a company addressing customer feedback or resolving service disagreements, Claimly provides you with essential tools that promote efficiency, transparency, and overall customer satisfaction.
Highlighted features include:
Centralized Management: Monitor and categorize complaints and claims through a user-friendly dashboard.
Customizable Case Types: Tailor your processes to meet specific business requirements for optimal effectiveness.
Real-Time Updates: Ensure all stakeholders are kept in the loop with automated notifications and status updates.
Email Integration: Analyze trends and performance metrics to continually refine your operations.
User-Friendly Interface: Easy navigation allows your team to become proficient quickly.
Claimly is specifically designed for organizations that value accountability, quick responses, and fostering customer trust. With Claimly, you can transform the management of complaints and claims into a smooth and efficient process, ultimately enhancing your business's reputation and customer loyalty.
Description
An effective claims management software solution is designed to efficiently handle claims, complaints, and customer service inquiries. It facilitates rapid claims settlement, minimizes per-claim costs, and enables effective management of claim volumes through features like trend analysis, fraud detection, and insightful reporting. With cloud-based accessibility, it serves as a centralized hub for real-time information sharing and actionable insights. The integrated report generator allows users to create customized ad-hoc reports while providing advanced management information through heatmaps, dashboards, and trend assessments. Our system is built without limitations, ensuring seamless integration with any existing back-office solutions you may have. Utilizing Microsoft-based enterprise technology, it adapts to your business's growth and needs. Reduced onboarding time allows your team to start working efficiently from day one. Furthermore, it equips managers with automated, up-to-the-minute reporting capabilities. The platform also simplifies the integration process for legacy systems and accommodates various technological requirements. With expertise spanning multiple sectors, it enhances the ease of discovery, development, and integration for diverse business needs, ensuring a comprehensive solution for your organization.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
DWF 360
No
Pricing Details
$8/month/agent
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ITSM Software S.A.
Country
Poland
Website
www.claimly.pro
Vendor Details
Company Name
DWF Group
Founded
1977
Country
United Kingdom
Website
dwfgroup.com/en/services/dwf-360/evoclaim
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Product Features
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
No
Co-Pay & Deductible Tracking
No
Compliance Management
No
Customer Management
No
Electronic Claims
No
Forms Management
No
Paper-Based Claims
No
Payor Management
No
Policy Administration
No