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Description
During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.
Description
Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.
API Access
Has API
API Access
Has API
Integrations
CivicPlus 311 CRM System
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CivicReady
Founded
2001
Country
United States
Website
www.civicplus.com
Vendor Details
Company Name
Intellicene
Founded
2002
Country
United States
Website
intellicene.com/symphia-nowforce/
Product Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Fire Department
Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
Fire Department
Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling