Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
Description
Are you in search of a cloud-based solution that efficiently handles all your assets, streamlines your daily operations, and allows you to concentrate on the core aspects of your business? By opting for WebDPW™, you select an integrated software platform that is accessible across all your locations, facilitating your employees' tasks while simplifying your own responsibilities. It removes the burden of excessive paperwork, from payroll to work orders and invoices, allowing for a more organized workflow. With this system, you can easily access vital information related to assets, customers, employees, cash flow, and expenses—all in one place. Additionally, it empowers you to address operational hurdles such as inspections, preventive maintenance, and incident management effectively. Furthermore, you can oversee and manage your assets to prolong their lifespan, ensuring a safe and dependable infrastructure while enhancing accountability to constituents. Moreover, you will also be able to ensure the safety of roadways for the public with greater efficiency. Embrace this transformative solution to elevate your operational capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
CivicPlus Municipal Websites
Yes
CivicReady
Yes
Facebook
Yes
Integrations
CivicPlus Municipal Websites
No
CivicReady
No
Facebook
No
Pricing Details
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial
No
Free Version
No
Pricing Details
$20.00/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Vendor Details
Company Name
WebDPW
Founded
1982
Country
United States
Website
www.webdpw.com
Product Features
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
No
Work Order Management
No
Product Features
Government
Budgeting & Forecasting
Yes
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
Yes
Inventory Management
Yes
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
Yes
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
Yes
Work Order Management
Yes
Public Works
Billing & Invoicing
Yes
Compliance Management
Yes
Contract Management
Yes
Customer Database
Yes
Document Management
Yes
Equipment Maintenance
Yes
Fixed Asset Management
Yes
Job Costing
Yes
Project Management
Yes
Service Request Management
Yes
Work Order Management
Yes