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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

Description

PostRight is a hybrid mail service based in the UK that allows users to create, print, and send physical letters through Royal Mail without requiring any printing equipment, envelopes, or postage stamps. With over 18 legally vetted templates available, users can address a variety of issues, including consumer grievances like Section 75 claims, product defects, and refund requests, as well as legal matters such as letters before action and debt responses, in addition to personal or civic issues like eviction notices and rental disputes. The platform also provides the option for users to upload their own PDFs or compose letters from scratch, ensuring flexibility in communication. PostRight takes care of all the logistics, including professional letterhead printing, envelope stuffing, address validation, and final dispatch through Royal Mail, with delivery times ranging from 1 to 3 working days for UK addresses. Additionally, the service features address autofill for over 200 UK entities, including retailers, airlines, councils, and HM Prisons. Users benefit from a pay-per-letter pricing model that does not require a subscription, allowing them to freely explore templates, create, and preview letters before incurring any costs, as they only pay when they decide to send their letter. This user-friendly approach simplifies the process of communicating important messages without the traditional hassles associated with mailing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

CivicPlus Municipal Websites Yes 
CivicReady Yes 
Facebook Yes 

Integrations

CivicPlus Municipal Websites No 
CivicReady No 
Facebook No 

Pricing Details

Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial No 
Free Version No 

Pricing Details

£2.49 per letter
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Vendor Details

Company Name

PostRight

Founded

2026

Country

United Kingdom

Website

postright.co.uk

Product Features

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management No 
Work Order Management No 

Product Features

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