Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
Description
PostRight is a hybrid mail service based in the UK that allows users to create, print, and send physical letters through Royal Mail without requiring any printing equipment, envelopes, or postage stamps.
With over 18 legally vetted templates available, users can address a variety of issues, including consumer grievances like Section 75 claims, product defects, and refund requests, as well as legal matters such as letters before action and debt responses, in addition to personal or civic issues like eviction notices and rental disputes.
The platform also provides the option for users to upload their own PDFs or compose letters from scratch, ensuring flexibility in communication.
PostRight takes care of all the logistics, including professional letterhead printing, envelope stuffing, address validation, and final dispatch through Royal Mail, with delivery times ranging from 1 to 3 working days for UK addresses.
Additionally, the service features address autofill for over 200 UK entities, including retailers, airlines, councils, and HM Prisons.
Users benefit from a pay-per-letter pricing model that does not require a subscription, allowing them to freely explore templates, create, and preview letters before incurring any costs, as they only pay when they decide to send their letter.
This user-friendly approach simplifies the process of communicating important messages without the traditional hassles associated with mailing.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CivicPlus Municipal Websites
Yes
CivicReady
Yes
Facebook
Yes
Integrations
CivicPlus Municipal Websites
No
CivicReady
No
Facebook
No
Pricing Details
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial
No
Free Version
No
Pricing Details
£2.49 per letter
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Vendor Details
Company Name
PostRight
Founded
2026
Country
United Kingdom
Website
postright.co.uk
Product Features
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
No
Work Order Management
No