Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
Description
New/Mode is a multi-channel advocacy and civic engagement platform that causes, campaigns, and organizations use to win on issues. You can launch your campaign in the USA, UK, EU or Australia.
New/Mode's powerful calling tools, email, SMS and social, as well as letter to the editor, are used worldwide to build strong communities and influence decision-making.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Blackbaud CRM
No
Blackbaud Luminate Online
No
Bonterra EveryAction
No
CiviCRM
No
CivicPlus Municipal Websites
Yes
CivicReady
Yes
Drupal
No
Engaging Networks
No
Facebook
Yes
Google Analytics
No
Integrations
Blackbaud CRM
Yes
Blackbaud Luminate Online
Yes
Bonterra EveryAction
Yes
CiviCRM
Yes
CivicPlus Municipal Websites
No
CivicReady
No
Drupal
Yes
Engaging Networks
Yes
Facebook
No
Google Analytics
Yes
Pricing Details
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial
No
Free Version
No
Pricing Details
$149 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Vendor Details
Company Name
New/Mode
Founded
2014
Country
Canada
Website
www.newmode.net
Product Features
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
No
Work Order Management
No
Product Features
Advocacy
Advocate Management
Yes
Campaign Management
Yes
Customer Advocacy
No
Event Triggered Actions
Yes
Forms Management
Yes
Legislation Tracking
No
Petition Management
Yes
Political Advocacy
Yes
Rewards Program
No
Social Engagement
Yes
Political Campaign
Campaign Analysis
Yes
Conservative
No
Contact Management
Yes
Contribution Tracking
No
Demographic Data
Yes
Donor Targeting
No
Email Marketing
No
Event Calendar
No
Fundraising Management
No
Mapping
No
Non-Partisan
Yes
Online Payment Processing
No
Progressive
Yes
Staff Management
No
Volunteer Management
No
Voter Database
No