Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
Description
Curate, a subsidiary of FiscalNote, specializes in civic intelligence, enabling organizations to effectively track risks and seize opportunities within local government discussions on a large scale. Professionals in government relations rely on Curate’s extensive database and tailored weekly reports to keep tabs on various projects, policies, and trending issues across numerous municipalities throughout the United States. With the ability to sift through millions of municipal documents, Curate provides the essential insights you need. The platform meticulously scans a wide array of local government materials such as meeting minutes, agendas, and planning documents from thousands of entities, ensuring you remain well-informed through customized reports tailored to the topics that matter most to you. Companies and teams of all sizes achieve success using Curate, as it helps prevent unexpected changes that could negatively impact stakeholders. By identifying evolving trends and regulations, businesses can capitalize on significant opportunities that arise. Staying ahead of developments in local governments nationwide gives your organization a competitive edge.
API Access
Has API
No
API Access
Has API
No
Integrations
CivicPlus Municipal Websites
Yes
CivicReady
Yes
Facebook
Yes
QuickBooks Online
No
Integrations
CivicPlus Municipal Websites
No
CivicReady
No
Facebook
No
QuickBooks Online
Yes
Pricing Details
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Vendor Details
Company Name
FiscalNote
Founded
2013
Country
United States
Website
www.curatesolutions.com
Product Features
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
No
Work Order Management
No
Product Features
Advocacy
Advocate Management
No
Campaign Management
No
Customer Advocacy
No
Event Triggered Actions
No
Forms Management
No
Legislation Tracking
No
Petition Management
No
Political Advocacy
No
Rewards Program
No
Social Engagement
No
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No