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Average Ratings 0 Ratings
Description
                    We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.
                
            
        
            Description
                    Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software.  
Diversified Technology has been developing and supporting utility billing software for more than 30 years.  Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.  
Diversified Billing is designed to help you accommplish two objectives.:
1. Significantly increase customer satisfaction and service., and 
2.  Allow your staff to utilize technology to work more efficiently.  
Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen.   Customers can access their account information and pay bills 24/7 through an online portal.   Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time.  And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed.  
Diversified Billing integrates with any accounting and any meter reading system.
                
            
        
            API Access
            
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                Integrations
            
                
    AccuFund
            
            
        
        
    
        
        
            
                
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    FastFund Online Accounting
            
            
        
        
    
        
        
            
                
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            Integrations
            
                
    AccuFund
            
            
        
        
    
        
        
            
                
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    FastFund Online Accounting
            
            
        
        
    
        
        
            
                
    MIP Cloud
            
            
        
        
    
        
        
            
                
    QuickBooks Online
            
            
        
        
    
        
        
            
                
    Sage Accounting
            
            
        
        
    
                
            Pricing Details
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            Pricing Details
        $250/mo
        
    
    
    
        
        
            
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            Deployment
            
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                Customer Support
            
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                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
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                Vendor Details
Company Name
Citybase
Country
United States
Website
thecitybase.com
Vendor Details
Company Name
Diversified Technology Corp
Founded
2000
Country
United States
Website
www.diversifiedtechnology.com
Product Features
Government
                                        Budgeting & Forecasting
                                        
                                    
                                    
                                    
                                        Code Enforcement
                                        
                                    
                                    
                                    
                                        Compliance Management
                                        
                                    
                                    
                                    
                                        Fixed Asset Management
                                        
                                    
                                    
                                    
                                        Inventory Management
                                        
                                    
                                    
                                    
                                        License Issuance
                                        
                                    
                                    
                                    
                                        Permit Issuance
                                        
                                    
                                    
                                    
                                        Purchasing & Receiving
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Taxation & Assessment
                                        
                                    
                                    
                                    
                                        Utility Billing
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Product Features
Payment Processing
                                        ACH Check Transactions
                                        
                                    
                                    
                                    
                                        Bitcoin Compatible
                                        
                                    
                                    
                                    
                                        Debit Card Support
                                        
                                    
                                    
                                    
                                        Gift Card Management
                                        
                                    
                                    
                                    
                                        Mobile Payments
                                        
                                    
                                    
                                    
                                        Online Payments
                                        
                                    
                                    
                                    
                                        POS Transactions
                                        
                                    
                                    
                                    
                                        Receipt Printing
                                        
                                    
                                    
                                    
                                        Recurring Billing
                                        
                                    
                                    
                                    
                                        Signature Capture
                                        
                                    
                            
                        Utility Billing
                                        ACH Payment Processing
                                        
                                    
                                    
                                    
                                        Account Management
                                        
                                    
                                    
                                    
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Cable
                                        
                                    
                                    
                                    
                                        Collections Management
                                        
                                    
                                    
                                    
                                        Customer Management
                                        
                                    
                                    
                                    
                                        Electricity
                                        
                                    
                                    
                                    
                                        Meter Management
                                        
                                    
                                    
                                    
                                        Metered Billing
                                        
                                    
                                    
                                    
                                        Move In / Move Out
                                        
                                    
                                    
                                    
                                        Natural Gas
                                        
                                    
                                    
                                    
                                        Non-Metered Billing
                                        
                                    
                                    
                                    
                                        Online Payment Processing
                                        
                                    
                                    
                                    
                                        Penalty / Cut-Off Processing
                                        
                                    
                                    
                                    
                                        Rate Management
                                        
                                    
                                    
                                    
                                        Service Call Management
                                        
                                    
                                    
                                    
                                        Trash
                                        
                                    
                                    
                                    
                                        Water
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                         
         
         
         
         
        