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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.

Description

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting

Integrations

AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$250/mo
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Citybase

Country

United States

Website

thecitybase.com

Vendor Details

Company Name

Diversified Technology Corp

Founded

2000

Country

United States

Website

www.diversifiedtechnology.com

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Product Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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