Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With CitraTest APM, you can effortlessly monitor response times, availability, and user SLAs across all applications! Proactively identify and resolve issues before they affect users. Ensure SLAs are upheld with both internal and external stakeholders. Streamline processes and enhance IT operational efficiency. Our user-focused application performance monitoring supports every application. Accurately measure and validate user SLAs to safeguard both revenue and your brand, and receive alerts at the first indication of a problem. Quickly pinpoint slow components and determine their root cause, while also recognizing geographic discrepancies in response times. Experience superior value and immediate results. Since applications serve as the foundation of your business, they play a crucial role in driving daily sales and operations, assisting employees and partners, delivering services that generate revenue, and presenting information online. It’s essential that your applications perform optimally; otherwise, customers may turn to competitors or overwhelm your helpdesk with issues and escalations, jeopardizing your business's success. By prioritizing application performance, you can ensure customer satisfaction and loyalty.
Description
Squid Alerts utilizes on-call schedules and escalation protocols to ensure that alerts are directed to the appropriate individual via SMS, voice calls, email, and push notifications. Notifications from various systems reach your team through channels such as email, API integrations, or voicemail messages. Both managers and team members can be included, and features like flood protection, shared phone numbers for direct routing to on-call personnel, and additional integrations are also available. Team leaders have the ability to establish alert routing criteria and escalation pathways. Upon receiving an alert, the routing criteria dictate whether to initiate an incident, pass the alert along, or disregard it altogether. The escalation pathways outline who is notified, by what means, and the timing of these notifications. On-call calendars can be tailored to include both primary and secondary on-call personnel. We can either handle your on-call management automatically or help you create personalized schedules. Furthermore, you can receive reminders if you forget to modify your on-call calendar, ensuring that no critical updates are missed. This comprehensive approach simplifies alert management and enhances team responsiveness.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apache Cassandra
Yes
Citrix Endpoint Management
Yes
EPIC HRMS
Yes
LogicMonitor
No
New Relic
No
SAP ERP
Yes
Salesforce
Yes
Site24x7
No
Slack
No
Splunk AppDynamics
No
Integrations
Apache Cassandra
No
Citrix Endpoint Management
No
EPIC HRMS
No
LogicMonitor
Yes
New Relic
Yes
SAP ERP
No
Salesforce
No
Site24x7
Yes
Slack
Yes
Splunk AppDynamics
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$72 per Month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Tevron
Founded
2001
Country
United States
Website
www.tevron.com/application-performance-monitoring-citratest-apm.aspx
Vendor Details
Company Name
Squid Alerts
Founded
2017
Country
United States
Website
www.squidalerts.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
No
Full Transaction Diagnostics
No
Performance Control
No
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
No
Trace Individual Transactions
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No